Full-Time

Senior HR Operations Specialist

Posted on 9/22/2025

Satispay

Satispay

501-1,000 employees

Mobile payment network bypassing card networks

No salary listed

Milan, Metropolitan City of Milan, Italy

Hybrid

Category
People & HR (2)
,
Requirements
  • Bachelor’s Degree in Economics/Business Administration or a related field
  • Proven HR Operations Experience with 3+ years in HR operations, ideally in a senior specialist or expert role, demonstrating a comprehensive understanding of the entire employee lifecycle
  • Strong HR Administration Skills including payroll preparation, policy updates, and efficient HR inquiry resolution. Experience in a Labour Consulting Firm (Consulente del Lavoro) is a plus
  • Knowledge of CCNL Metalmeccanica Industria and CCNL Terziario / Commercio
  • HRIS Proficiency including data integrity, system maintenance, and experience in evaluating, selecting, customizing, and integrating HRIS solutions
  • Excellent Communication Skills, fluent in English, both verbal and written
  • Data-Driven Mindset with strong analytical skills to optimize processes and inform decision-making using HR data
  • Problem-Solving & Advisory Skills with a proven ability to resolve complex HR issues and provide clear, compliant solutions
Responsibilities
  • Oversee employee lifecycle management by optimizing processes from onboarding to offboarding, including contract drafting, coordinating promotions, managing organizational changes, and handling terminations in line with legal requirements
  • Execute HR administrative tasks by managing payroll preparation, updating and communicating company policies, and addressing employee inquiries effectively
  • Ensure timely payroll execution by coordinating closely with our outsourced provider to maintain compliance
  • Collaborate with HRBPs and other departments by co-creating solutions and successfully implementing HR programs
  • Maintain HRIS data integrity by overseeing the quality and accuracy of employee records, including hires, terminations, and leaves
  • Participate in HRIS evaluation and implementation by supporting the customization and integration of new HRIS solutions with other business platforms
  • Analyze HR data and provide insights by collecting and reporting on HR metrics through dashboards and KPIs to senior leadership
Desired Qualifications
  • Experience in a Labour Consulting Firm (Consulente del Lavoro) is a plus

Satispay runs a mobile payments network that does not rely on traditional card networks. The app connects to a user’s bank account via IBAN to create a funded digital wallet for in-store, online, and peer-to-peer payments, often completed by scanning QR codes. Merchants pay fees to Satispay for processing, while most consumer services are free. Its goal is to make everyday payments cheaper and simpler for small businesses and individuals, while expanding services like digital vouchers and employee benefits across Europe.

Company Size

501-1,000

Company Stage

Late Stage VC

Total Funding

$577.6M

Headquarters

Milan, Italy

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • €60 million Series funding accelerates European expansion across France, Luxembourg, Germany.
  • Strategic partnerships with myPOS, Viva.com, Amundi broaden merchant network and service offerings.
  • Quantum-hybrid rewards optimization with D-Wave enhances customer retention and engagement capabilities.

What critics are saying

  • PSD3 regulation mandates open banking integration, commoditizing independent network and slashing margins.
  • N26 launches zero-fee QR payments in Italy, directly threatening Satispay's core user base.
  • SumUp acquires Bancomat Pay, consolidating merchant share and blocking Satispay partnership expansion.

What makes Satispay unique

  • Direct bank-to-bank model bypasses card networks, enabling flat-rate fees for merchants.
  • Independent payment circuit in Italy with 5.3 million users and 400,000+ merchants.
  • Expanding beyond payments into employee benefits, meal vouchers, and wealth management services.

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Benefits

Unlimited Paid Time Off

Psychological support & mental health webinars

Flexible Work Hours

Extended parental leave

Childcare leave

Professional Development Budget

Stock Options

International relocation support

Competitive salary

Flexible Benefit budget

Meal vouchers

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
Business Reporter
May 13th, 2025
Italian payment app Satispay teams up with Amundi in money market fund service

Italian payment app Satispay teams up with Amundi in money market fund service.

Financial IT
Mar 11th, 2025
myPOS Teams Up With Satispay to Enhance Payment Solutions in Italy

myPOS has announced a new strategic partnership with Satispay, Italy's leading independent mobile payment.

FF News
Mar 11th, 2025
Mypos Partners With Satispay To Deliver A Versatile And User-Friendly Payment Solution For Italian Businesses

myPOS, a forward-thinking fintech company dedicated to supporting small and medium-sized businesses throughout Europe, has announced a new strategic partnership with Satispay, Italy’s leading independent mobile payment, with whom it shares a common vision to support merchants. This collaboration is set to bridge the gap between physical and online shopping experiences for both merchants and consumers.With an expanding user base of 5.3 million users across Italy, Satispay provides a seamless and secure way for customers to pay by simply scanning a QR code at physical stores or online, creating a straightforward experience across digital and in-store channels.Through this partnership, an additional 50,000 Italian merchants will now be able to accept Satispay, joining a community of over 400,000 stores that offer customers the convenience of Satispay’s payment method. By integrating Satispay in their payments offer, merchants gain access to a larger customer base, enabling faster and more secure transactions as well as enhancing customer satisfaction by reducing missed sales opportunities.This new integration empowers myPOS merchants with enhanced in-store and online transaction capabilities, including Satispay’s new Deferred Payment service, making it easier to accept payments at checkout at all times. myPOS consistently expands its suite of payment technologies to drive growth for European businesses, and this partnership aligns with myPOS’s commitment to offering a wide range of payment methods that include the leading local mobile payment option in Italy, Satispay.“Connecting with local financial systems and enabling direct access to key local payment methods has always been central to the growth of myPOS. Our partnership with Satispay will grant our merchants and customers even greater flexibility and convenience at checkout, aligning with our mission to deliver advanced omnichannel payment solutions to businesses across Europe,” said Matt Komorowski, Chief Revenue Officer at myPOS.Angela Avino, Chief Business Development Officer at Satispay, commented, “Teaming up with myPOS marks an important step in expanding our merchant network while ensuring that Satispay users continue to experience the seamless and secure transactions they expect, now across even more physical and online stores.”

EU-Startups
Nov 11th, 2024
Milan-based Satispay secures €60 million to expand its mobile payments and employee benefits platform

Italian mobile payments unicorn Satispay has raised an additional €60 million in funding, strengthening its partnership with key investors Addition, Greyhound, and Lightrock.

Finextra Research
Apr 30th, 2024
Viva.com's Tap on Device POS to accept Satispay

Viva.com, Europe's first acquirer powering merchant payments acceptance on any device in 24 markets, enters a strategic partnership with Satispay, the leading mobile payment circuit in Italy independent from credit and debit cards, growing alternative payment options to eliminate the barriers between the physical and online shopping experience for merchants and consumers.

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