Patient Companion

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Patient Companion

Location

Vero Beach

Facility

CC Indian River

Department

Nursing Float Pool-Indian River Hospital

Job Code

001103

Shift

Days

Schedule

7:00am-7:30pm

Job Summary

Participates in the delivery of patient care in an effective and efficient manner. Assists with direct and indirect patient care for one to two patients as assigned. Maintains personal growth and development through the on-going process of formal and informal education.

Job Details

Responsibilities:

• Assures basic patient safety by monitoring patients to make certain that catheters, tubes, or other medical equipment are not inadvertently removed or disconnected.
• Assists with putting assigned patients in rooms, taking vital signs, weights, pulse oximetry.
• Assists/accompanies the patient at all times including transport, tests, transfers, ambulation; remains with patient.
• Collects patient specimens for laboratory testing.
• Identifies and reports changes in patient status to Registered Nurse or physician as appropriate.
• Follows protocols and initiates CPR and other emergency measures as required.
• Acknowledges patient concerns/needs and notifies appropriate staff for assistance when necessary.
• Provides hand-off communication regarding patient information and activities to the nurse responsible for the patient as well as the next patient companion assigned.
• Participates in hand-off report at the beginning and end of each shift; as well as at the time of any meals, breaks or change in caregiver.
• Performs environmental/safety check as required.
• Collaborates with members of the health care team to promote the delivery of patient care and the overall functioning of the unit.
• Collaborates with personnel in nursing and supportive services in assuring a safe and clean patient environment.
• Demonstrates ability to empathize with patients suffering from physical or emotional difficulties.
• Interacts with patients, visitors and all personnel in a courteous manner.
• Participates in the resolution of conflicts in a healthy and constructive manner.
• Maintains confidentiality of information regarding patients and co-workers.
• Demonstrates respect for individuals' cultural and social differences.
• Completes all documentation on the Unlicensed Assistive Personnel (UAP) flow sheet as directed by the assigned RN.
• Contributes to the positive atmosphere of the workplace.
• Other duties as assigned.

• Assistswith direct and indirect patient care for one to two patients as assigned, or if assigned to a closed unit provides constant observation only for safety for three to four patients.

Education:

• High school graduate or GED.

Languages:

Certifications:

• Heartsaver Level of Basic Life Support (BLS) through American Heart Association (AHA) for healthcare providers must be obtained within the 3 months of hire.

Complexity of Work:

• Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment.

Work Experience:

• Completion of a hospital based patient companion training program or equivalent experience.
• In lieu of experience, candidates may also be currently enrolled at an accredited school of nursing, with completion of a nursing fundamentals course or have completed hospital based NA/PC orientation or equivalent.
• Knowledge and understanding of basic patient care activities to include basic hygiene, skin care, normal vital signs and other general hands-on patient care functions.

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities