Building Trades (1)

Salary Range: 25 to 35 (Currency: USD) (Pay period: per-hour-wage)

Mantis Innovation provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint. We look at the entire facility—inside and out—and can impact 70% of what a building operator allocates critical budget dollars toward, including: Strategic electricity and natural gas procurement, renewable energy, and demand response; climate impact reduction and reporting, net zero strategies, and sustainability planning; roofing, solar, HVAC assessment management, pavement, building envelope, data center optimization, and EV charging; lighting/LED retrofits, HVAC/mechanical systems, and BMS/BAS improvements and implementation.

Do you have strong knowledge of the commercial roofing industry?
Do you live within one hour of a major airport?
Do you enjoy learning and or have experience in the facility management, construction, roofing, or the architectural engineering industry?
Are you great at quality assurance observation with a keen eye for identifying roof installation quality?

If you answered “YES” to these questions above, we want to talk!

The CQA Observer (Construction Quality Assurance) provides on-site observation of construction projects to ensure work is being installed in accordance with contract documents, manufacturer guidelines, and Mantis quality standards. This role serves as an independent set of eyes in the field, protecting project quality, safety, and long-term performance. CQA Observers play a critical role in ensuring projects are done right the first time while serving as a visible, trusted presence with clients and contractors.

This role includes both local and non-local field work and requires frequent overnight travel. During peak project periods, travel may involve stretches of approximately three weeks at a time, depending on project needs.

OUTCOMES (SCORECARD FOR SUCCESS)

Deliver clear, accurate daily observation reports that reflect actual site conditions
Identify quality issues early and communicate them before they become larger problems
Ensure work is aligned with plans, specs, and manufacturer requirements
Maintain strict adherence to safety standards and actively address jobsite risks
Communicate effectively with project teams, contractors, and internal stakeholders
Maintain consistent documentation and reporting throughout the project lifecycle

CONSTRUCTION QUALITY ASSURANCE OBSERVATION

Review project plans, specifications, and submittals to understand scope, materials, and installation requirements before and during field work
Observe contractor work in the field to verify compliance with project requirements, manufacturer guidelines, and quality standards
Monitor installation methods, material handling, storage conditions, and substrate or deck preparation
Document work progress, deficiencies, and conditions in real time using notes, photos, and field reporting tools
Identify quality concerns, installation issues, or deviations from plans and communicate them clearly to project teams
Verify critical milestones such as watertight conditions and overall system integrity during installation
Participate in punch list walks, closeout reviews, and warranty inspections
Prepare detailed daily observation reports with complete documentation and photographic evidence
Upload reports and maintain organized, consistent project documentation in company systems
Communicate regularly with project managers, contractors, and team members regarding site conditions, issues, and progress
Maintain a professional, impartial presence on-site while interacting with clients and contractors
Support other CQA Observers, Survey Technicians and other teams to complete project work

SAFETY

Actively report on jobsite safety conditions as part of daily observations, not as a separate activity
Identify unsafe work practices, site hazards, and non-compliant conditions and escalate immediately
Exercise stop work authority when conditions create immediate risk to people, property, or project integrity
Follow all Mantis safety policies and procedures and ensure personal compliance at all times
Complete job hazard analysis (JHA) and participate in site safety meetings and briefings
Wear and maintain all required PPE based on site and task requirements
Document and report incidents, near misses, and unsafe conditions promptly and accurately

MINIMUM QUALIFICATIONS

High school diploma or equivalent
Valid driver’s license with acceptable driving record
Ability to read and interpret construction drawings and specifications
Proficiency with Microsoft Office and tablet-based field tools
Ability to perform physical field work including climbing ladders and navigating active construction sites

PREFERRED QUALIFICATIONS

OSHA 30 and other safety certifications
Experience in construction, roofing, or building envelope projects
Prior CQA, inspection, or quality oversight experience
Roofing or building envelope certifications (RRO, IIBEC coursework, etc.)
Broader experience across pavement, roofing, or exterior systems

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

Work schedule involves regular overnight travel for stretches of ~3 weeks at a time.
Ability to travel up to 80-90% (via vehicle, airplane, etc.)
Heavy physical demands, lifting up to 75 lbs. daily, standing up to 10-12 hours daily
Work is typically performed at height on low slope roofs (4:12 pitch) while utilizing fall protection and fall prevention equipment.
Work may be performed on steep slope roofs (greater than 4:12 pitch) while utilizing fall protection and fall prevention equipment.
Work is typically performed out-of-doors with exposure to all types of weather
Work is performed on or in the buildings of customers
Work requires safely climbing ladders daily
Work is performed in a non-smoking environment
Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as email and phone
Working extended hours may be required as needed

Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

What else can we offer you?

We offer a fantastic lineup of benefits, including Medical, Dental, Vision, FSA, HSA, 401k Matching, Paid Vacation, Paid Sick, Paid Holidays, Paid Parental Leave, Paid Short Term & Long Term Disability, Tuition Reimbursement, and a flexible hybrid work schedule (for office-based employees). Working at Mantis also brings tremendous professional development opportunities that allow you to make a real impact on both the company and your career!

Not sure you meet every single requirement?

Studies show that women and individuals from underrepresented groups often hesitate to apply unless they check every box. At Mantis, we’re committed to building an inclusive and equitable team—so if this role excites you, we’d love to hear from you, even if your experience doesn’t match every single qualification.

Mantis Innovation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Construction Quality Assurance Observer

Mantis Innovation

Compensation Overview

OUTCOMES (SCORECARD FOR SUCCESS)

CONSTRUCTION QUALITY ASSURANCE OBSERVATION

SAFETY

MINIMUM QUALIFICATIONS

PREFERRED QUALIFICATIONS

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

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