Patient Care Lead
Posted on 12/1/2023
INACTIVE
Stellar Health

201-500 employees

Point-of-Care health software
Company Overview
Stellar Health’s mission is to improve the quality-of-care and affordability of millions of patients in the United States. The company helps payors, health systems and provider networks, and practicing physicians improve quality and financial performance by prompting providers and their staff with recommended value-based actions and real-time payments at the point of care.

Company Stage

Series B

Total Funding

$74.9M

Founded

2018

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

1%

1 year growth

7%

2 year growth

42%
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Medical, Clinical & Veterinary
Requirements
  • Medical literacy and a minimum of 3 years experience in a medical setting
  • At least 2 years of experience doing healthcare planning for patients with more complex healthcare needs
  • Effective computer skills, particularly Microsoft Office and G-Suite
  • Familiarity with Population Health tools and navigating electronic medical records
  • Bachelors degree required
  • Excellent communication skills
  • Demonstrated ability to motivate others and instill positive perspective
  • Resourceful individual who can often solve problems independently
  • Empathetic disposition
Responsibilities
  • Help patient self manage their care
  • Provide necessary information to understand and prevent diseases and to help patients manage health conditions (including chronic disease)
  • Use motivational interviewing to assess patient needs and develop self care goals
  • Provide health promotion and self-management training to increase patients’ self advocacy capabilities
  • Create ongoing processes for patients and family/caregiver(s) to determine and request the level of care coordination support they desire at any given time
  • Identify and remove barriers to proactive healthcare services
  • Educate patients and family/caregiver(s) about relevant community resources
  • Serve as point of contact and facilitate meetings between members, family/caregiver(s), care team, payers, and community resources
  • Increase continuity of care by managing relationships with primary care providers, ancillary services and community resources
  • Follow up on health and social service encounters with individuals and families, in coordination with primary care providers and facility staff
  • Advocate on behalf of patients with health care professionals
  • Coordinate with hospital staff on discharge plans as necessary
  • Coordinate transportation to services
  • Establish and achieve self directed care goals
  • Create and promote adherence to a care plan, developed in coordination with the member, primary care provider, and family/caregiver(s)
  • Cultivate and support primary care and specialty provider co-management with timely communication, inquiry, follow-up, and integration of information into the care plan regarding transitions-in-care and referrals
  • Promote timely access to appropriate care and increase utilization of preventative care
  • Monitor adherence to care plans, evaluate effectiveness, monitor member progress on time, and facilitate changes as needed
  • Document and track individual and population level data
Desired Qualifications
  • Experience in a medical practice, healthcare provider, healthcare insurance company, etc
  • Experience with Manager Training, coaching, and internal mobility programs
  • Experience with wellness benefits and perks
  • Experience with diversity and inclusion initiatives