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Full-Time

Itam Lead – Months contract

Confirmed live in the last 24 hours

Keywords Studios

Keywords Studios

5,001-10,000 employees

Provides services for the global video games industry

Gaming
Entertainment
AI & Machine Learning

Senior, Expert

Remote in UK

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Communications
Management
Data Analysis
Requirements
  • Bachelor’s degree in Information Technology, Business Administration, or a related field.
  • At least 5 years of experience in IT Asset Management or a related field, with a strong understanding of ITIL principles.
  • Experience with ITAM tools and platforms, such as ServiceNow.
  • Excellent analytical skills, with experience in budget management and cost optimization.
  • Strong communication and interpersonal skills, capable of working effectively with stakeholders at all levels.
  • Relevant certifications such as ITIL, Certified IT Asset Manager (CITAM), or Certified Software Asset Manager (CSAM) are a plus.
Responsibilities
  • Develop and Implement ITAM Strategies: Create and maintain strategies, policies, and procedures for effective IT asset management, ensuring alignment with Keywords Studios’ business goals and ITIL best practices.
  • Manage IT Asset Lifecycle: Oversee the entire lifecycle of IT assets, including planning, procurement, deployment, maintenance, and decommissioning, using the ServiceNow ITSM platform.
  • Ensure Compliance and Risk Management: Monitor and enforce compliance with software licensing agreements and internal policies, minimizing risks and avoiding legal or financial issues.
  • Optimize Asset Utilization: Analyze and optimize asset usage to reduce costs and improve efficiency, ensuring that all IT assets are effectively managed and utilized.
  • Lead a High-Performing Team: Mentor and develop a team of ITAM professionals, fostering a culture of continuous improvement and collaboration.
  • Collaborate Across Teams: Work closely with IT, finance, procurement, and other departments to streamline asset management processes and support organizational goals.
  • Reporting and Analytics: Provide regular reports and insights on IT asset status, compliance, and financial performance to inform strategic decision-making.

Keywords Studios provides a wide array of technical and creative services tailored to the global video games industry, from art creation and game development to testing, localization, and community management, across various platforms and languages. This company stands out with its global presence and large team of over 12,000 skilled professionals, fostering a diverse and inclusive work environment that is conducive to creative collaboration and professional growth. The extensive range of services and expert teams make it a leading contributor to popular and emerging gaming trends, offering employees excellent opportunities to innovate and grow in their field.

Company Stage

IPO

Total Funding

$487.8M

Headquarters

London, United Kingdom

Founded

1998

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • The acquisition by EQT Group or other private equity firms could provide significant financial backing and strategic direction, potentially accelerating growth.
  • Keywords Studios' continuous expansion through acquisitions, like that of The Multiplayer Group, positions it well to meet the increasing demand for live-service game support.
  • The company's advancements in AI-driven customer support and sentiment analysis could lead to improved client satisfaction and retention.

What critics are saying

  • The declining margins and slower content creation trends could impact Keywords Studios' growth and profitability.
  • The potential buyout offers, while providing immediate financial gain, may lead to strategic shifts that could affect long-term stability and employee morale.

What makes Keywords Studios unique

  • Keywords Studios specializes in providing creative and technology-enabled solutions specifically for the video games and entertainment industries, unlike broader tech service providers.
  • Their strategic acquisitions, such as The Multiplayer Group, enhance their capabilities in backend support for live-service games, setting them apart from competitors.
  • Keywords Studios' focus on AI-driven customer support through platforms like Helpshift offers a unique value proposition in the gaming industry.