Intro and job overview: 

A Mainframe Software Engineer is responsible for solving complex issues and developing unique solutions to make our customers successful. Our customers depend on our highly skilled technical engineers in our Research & Development group to help drive their success. Strong problem-solving skills, communication, and the ability to develop creative solutions are a must.

Responsibilities and Duties: 

• Design, develop and test new features or product changes 
• Experience working in a collaborative team environment following Agile development methodologies 
• Address and resolve issues quickly and effectively to ensure customer satisfaction.
• Investigate, analyze, debug and solve complex problems.
• Replicate customer issues in house and work closely with QA and Support teams to resolve problems when required.
• Be able to understand the complexities of enterprise systems and be able to determine if the cause of an issue is the product, third party libraries, user developed code or jobs, or platform libraries.
• Debug issues and implement resolutions in multiple product areas across a variety of environments.
• Design and implement product functionality to meet customer requirements, including tools to aid in debugging and resolving customer problems.
• Ability to adequately document and describe product changes or features. 
• Create comprehensive internal and external Knowledge Base documentation for use by customers and team members.
• Take advantage of the team’s collective knowledge and tools, to be able to quickly determine the best solutions.
• Continuously learn new technology, tools, systems, and sharing knowledge within the team.

Requirements and Qualifications:

• A minimum of 2 years’ experience working with IBM mainframes running z/OS operating system is required. Ideally, this is in a systems related role, such as Operations or Systems Programming. 
• IBM z Assembly language experience is required with C language experience highly desired. Experience with other languages such as Java, Cobol, Fortran or REXX a benefit. 
• Working knowledge of major z/OS ecosystem and subsystem components - JES, DFSMS, WLM, DB2, CICS, RACF, SMF, SMP/E, VSAM, IMS and USS. 
• Proficient in use of systems tools and utilities – JCL, SDSF, IDCAMS. 
• Strong debugging and problem-solving skills, with experience with IPCS and reading system dumps.
• Strong verbal and written communication skills with the goal to provide the best experience to our customers.
• Self-motivated and enthusiastic when working with difficult problems and tight deadlines.
• A strong desire to learn new technology and the ability to understand new concepts quickly.
• Understanding of software design principals, software development lifecycle, system design, networking architecture, and database systems and concepts.
• Knowledge and experience with the following are a plus – 
  • Syncsort Mainframe products such as MFX, Ironstream, Zen, EZ-DB2, 
  • IBM Mainframe products DFSort, zCDP, Netview 
  • z/OS Sorting, batch processing, security, or metric collection.  
  • Working knowledge of other OS platforms such as Linux, Unix

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