Full-Time

Senior Account Manager

Convene

Convene

501-1,000 employees

Leases premium flexible workspaces and venues

No salary listed

London, UK

In Person

On-site role based in London; some client events may require travel.

Category
Sales & Account Management
Required Skills
Sales
Computer Networking

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Requirements
  • 5+ years of experience in a commercial role within the UK meetings and events industry
  • Proven track record in selling to London’s corporate and agency markets
  • Knowledge of experiential events across business and consumer markets
  • Exceptional networking abilities and relationship-building sales skills
  • Capable of working independently while thriving in a team-oriented environment
  • Strong written and verbal communication skills
Responsibilities
  • Consistently exceed revenue targets through strategic sales and account management efforts, aligning with broader commercial objectives
  • Cultivate relationships in managed accounts, aiming to elevate them to the Regional/Enterprise level or identify opportunities for MSAs across the global portfolio
  • Drive new revenue growth by capitalising on opportunities in the experiential events market
  • Serve as a go-to expert on Convene product offerings, including meetings and technology solutions, and translate product features into functional client solutions
  • Maintain an engaging sales presence, both in person and virtually
  • Demonstrate thorough knowledge of competitors, articulating the Convene story and differentiation
  • Grow demand through strategic account development, expanding your network of contacts, and building long-term relationships
  • Maintain up-to-date knowledge of Convene products and locations, contributing to local and regional brand building
  • Understand the local, regional, and global business plan to ensure personal targets align with overall sales objectives
  • Share market intelligence and industry trends with the Senior Leadership team
  • Conduct and coordinate site inspections, virtual tours, client meetings, and quarterly business reviews for key accounts
  • Discover and build relationships with new decision-makers, while nurturing current and prospective clients and referral partners
  • Respond rapidly to client inquiries and maintain up-to-date account details for key accounts
  • Negotiate and close agreements, adhering to internal pricing guidelines while ensuring client specifications are met
  • Stay informed of competitive landscape and maintain relationships with industry counterparts
  • Attend trade shows, networking sessions, and events to prospect for new business
  • Exceed budgeted financial goals for both quarterly and annual targets
  • Cultivate relationships with allocated key accounts through consultative sales efforts to achieve and surpass commercial goals
  • Own and manage a portfolio of accounts based on location, volume, and spend
  • Target and secure new business to increase market share across the global portfolio of brands and products
  • Secure repeat business from allocated accounts, ensuring long-term client satisfaction and retention

Convene provides premium flexible offices, meeting rooms, and event venues for corporate clients. It partners with landlords to design, build, and manage Class A office spaces without owning the buildings, enabling a capital-efficient business. Revenue comes from leasing spaces, renting meeting rooms and venues, and offering services like catering and technology support. It differentiates itself through premium design—curated furniture, art, and seasonal menus—as well as the convenience of turnkey spaces and services. The goal is to expand a network of high-quality, flexible workspaces and event venues for enterprises, balancing strong service offerings with scalable landlord partnerships.

Company Size

501-1,000

Company Stage

Series D

Total Funding

$265.5M

Headquarters

New York City, New York

Founded

2009

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Simplify Jobs

Simplify's Take

What believers are saying

  • Convene opened 555 Broadway in April 2026, expanding SoHo corporate event capacity.
  • BLLA chose Convene for its June 2026 investment conference, validating brand pull.
  • Convene acquired NeueHouse in January 2026, adding Madison Square and distressed assets.

What critics are saying

  • NeueHouse filed Chapter 7 in September 2025, exposing demand fragility in premium coworking.
  • Convene laid off 54 New York staff in December 2022 after overexpansion.
  • If landlord renewals tighten, Convene's lease-heavy model becomes a cash-burning existential risk.

What makes Convene unique

  • Convene pairs premium workspace design with hospitality-grade catering and AV infrastructure.
  • It wins landlord partnerships, like White & Case at Quorum and RXR at Venue 42.
  • Convene still spans offices, meeting rooms, and event venues across New York and London.

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Benefits

Health Insurance

Employee Assistance Program

Fertility Treatment Support

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

401(k) Company Match

Professional Development Budget

Community and Impact

Private Medical Insurance

Subsidised Eye Care

Subsidised Fitness Membership

25 Days Annual Leave

Company Sick Pay

Bonus Scheme

Interest-Free Loan for Rail Season Tickets

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-1%

2 year growth

6%
Hotel Business
Mar 18th, 2026
BLLA conference heads to Convene venue.

BLLA conference heads to Convene venue. The Boutique & Luxury Lodging Association (BLLA) will hold its 2026 Boutique Hotel Investment Conference on June 3 at 237 Park in Midtown Manhattan, marking a new partnership with Convene Hospitality Group and the 14th year of the event. Founded in 2013, the conference has served as a gathering point for owners, investors, developers and operators in the boutique hotel sector. BLLA said the collaboration with Convene reflects a broader shift as hospitality principles extend into commercial real estate and other non-traditional environments. "We have watched this sector go from underestimated to undeniable," said Frances Kiradjian, founder/CEO, BLLA. "The investors, the developers and the capital that once looked past independent hotels are now chasing them. Convene represents the next frontier of that story - hospitality thinking applied beyond the hotel walls, and we could not be more excited to tell it together on June 3rd." The one-day conference will take place at Convene's 30,000-sq.-ft. venue, which includes seven meeting rooms, in-house culinary programming and technology infrastructure for main-stage sessions and breakout discussions. Programming will focus on both financial and cultural forces shaping boutique hospitality, including evolving financing structures, sustainable growth models and changing guest expectations. Sessions will also explore experience-driven trends such as listening bar culture and sauna culture. "The most interesting deals we have seen come out of this conference were never just hotel deals," said Ariela Kiradjian, partner/COO, BLLA. "They started as a conversation between two people who had never been in the same room before. That is what we are building toward - a conference where the boundaries between hospitality, capital, real estate, and experience start to disappear." BLLA said the selection of Convene as host venue aligns with the company's focus on integrating hospitality-driven design and service into office buildings, mixed-use developments and event spaces. "Hospitality is a fundamental driver of value in commercial real estate today," said Ryan Simonetti, CEO/co-founder, Convene Hospitality Group. "We're seeing the boutique mindset traditionally reserved for hotels successfully migrate into non-traditional venues like office towers, mixed-use developments and special event venues. At CHG, we're leaning into that shift, and there's a lot we can learn from one another. I look forward to discussing how we can collectively explore new industry territory with the visionaries at BLLA." An evening event will follow the conference at NeueHouse Madison Square, part of Convene Hospitality Group's portfolio, with additional programming extending the day's discussions.

Coworking Europe
Jan 6th, 2026
U.S. Coworking Operator Convene Acquires Bankrupt Coworking Club NeueHouse Brand

U.S. Coworking operator Convene acquires bankrupt coworking club NeueHouse brand. by Coworking Europe | Jan 6, 2026 | Business, General The US based coworking and event spaces operator Convene has acquired the private coworking and membership brand NeueHouse following bankruptcy proceedings. The transaction includes the brand's intellectual property and the ongoing operations of the NeueHouse Madison Square location in New York City. The acquisition was completed through a court-approved Asset Purchase Agreement after NeueHouse filed for Chapter 7 bankruptcy in September 2025. Financial terms of the deal were not disclosed. There are no current plans to reopen NeueHouse's former locations in Los Angeles. NeueHouse was founded in 2011. The company positioned itself as a private coworking and membership club catering primarily to professionals in creative industries such as film, fashion, design, publishing, and the arts. Membership was invitation-only, with annual fees reaching $ 3,000, depending on access level. The company opened its first workspace in New York City in 2013, located near Madison Square. The eight-story building included event spaces, an 80-seat screening room, a podcast studio, membership lounges, private office suites, and a members-only restaurant and bar. NeueHouse later expanded to Los Angeles, opening locations in Hollywood, the Bradbury Building in Downtown Los Angeles, and Venice Beach. The company raised US$25 million in venture funding in 2015 and an additional US$30 million in 2018, accompanied by a leadership change. Despite hosting cultural events, film premieres, and private gatherings, NeueHouse struggled financially. By March 2025, NeueHouse's total debt had ballooned to $83.7 million, according to internal financial documents. At this point, the company was teetering with heavy "legacy" debts and unpaid rents. Former executives cited high lease costs, unsuccessful restaurant operations, and expansion-related spending as contributing factors. In early September 2025, the company announced it would cease operations due to what it described as "legacy liabilities." Convene Hospitality Group is a global hospitality and workspace operator that designs and manages premium meeting venues, event spaces, and flexible offices. Its portfolio includes large-scale event venues, conference facilities, private office suites, and communal workspaces, with locations serving corporate, institutional, and professional clients. CHG has been operating the NeueHouse Madison Square location for several months prior to the acquisition. According to CHG CEO Ryan Simonetti, the company intends to continue operating the New York site and maintain the brand's community-oriented positioning. The acquisition allows CHG to integrate NeueHouse into its broader hospitality and flexible workspace platform. "We've long been fans of the NeueHouse brand and wanted to preserve and nurture the incredible community it has cultivated," says Ryan Simonetti.

The Business Continuity Institute
Nov 12th, 2025
BCI World Hybrid 2026

* new venue. Same world-class event. Convene Sancroft, St. Paul's will be the new physical venue for BCI World Hybrid 2026. Learn more * BCI World Hybrid 2026 the countdown to BCI World Hybrid 2026 has begun! Save the date: 10-11 November 2026 Register your interest today register your interest * new venue. Same world-class event. Convene Sancroft, St. Paul's will be the new physical venue for BCI World Hybrid 2026. Learn more * BCI World Hybrid 2026 the countdown to BCI World Hybrid 2026 has begun! Save the date: 10-11 November 2026 Register your interest today register your interest. Grab the super early bird discount for BCI World Hybrid 2026. Join us for BCI World Hybrid 2026 at the Convene Sancroft, St. Paul's, London, on 10-11 November 2026! Register your interest now to secure a super early bird discount for both in-person and virtual attendance. This is a limited-time opportunity so get your name in early! Simply fill in the form below and we'll reach out before registration opens so you can book at our best rate.

Insider Media
Mar 31st, 2025
London production company named as Official AV Provider for etc.venues by Convene

London Filmed has been working with Convene to provide support for their events since 2022, with the official partnership signalling the next step in their professional relationship.

Palma Cedar Cleaning
Jan 8th, 2025
Global Leaders to Convene at 2025 ECOSOC Partnership Forum to Tackle Ocean Conservation and Climate Action Challenges

Global Leaders to Convene at 2025 ECOSOC Partnership Forum to Tackle Ocean Conservation and Climate Action Challenges highlights a timely and necessary step toward ensuring a sustainable future.