We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Search & Discovery is the most critical customer facing experience within Coupang, relevantly match-making the billions of products to customer intent. We are building the next-generation infrastructure to sustain the hypergrowth of the business for the coming years. We are looking for an experienced and passionate engineer leader that can drive this effort across the stack, including serving, pipelines, and machine learning.

The desired candidate can dive deep into underlying components, design and optimize the stack end-to-end and be a role model for building high-quality machine learning systems and delivering results with grit. Key to this position’s success will require the ability to understand business needs and work backwards to develop technical solutions while working effectively with leaders of individual teams and align technical directions with key stakeholders.

This role will involve working closely with Search senior leadership (VP, Sr. Directors) and will offer the autonomy to identify and solve key Search problems and explore innovations in various areas like deep learning and large language modeling.

What You Will Do

Build end-end Search & Discovery systems and help design the next-generation AI products to support the business growth
Execute with the ability to drive key developments and overcome technical blockers
Ensure solid ML design and operational excellence
Be metrics driven and can identify big opportunities
Build strong collaborations with partner teams
Recruit and develop world-class talent

Basic Qualifications

10+ years of industry experience in technology companies.
Have a broad and deep understanding of key technology areas including information retrieval, deep learning, large language modeling, data processing, real-time serving.
Solid track record of delivering large and complex systems with big business impacts.
Strong design and problem-solving skills.
Excellent communications and collaborations across teams and across functionalities.

Preferred Qualifications

Working experiences on search and recommendations systems.
Technical Lead or Manager of teams

Pay & Benefits

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.  The base pay for this position ranges from $159,000/year in our lowest geographic market to $351,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.  

General Description of All Benefits

Medical/Dental/Vision/Life, AD&D insurance   
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Long-term/Short-term Disability  
Employee Assistance Program (EAP) program  
401K Plan with Company Match  
18-21 days of the Paid Time Off (PTO) a year based on the tenure  
12 Paid Holidays  
Paid Parental leave  
Pre-tax commuter benefits  
MTV - [Free] Electric Car Charging Station

General Description of Other Compensation   

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.  

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at [email protected].

Requisition: R0046443

Senior Staff ML Engineer

Search Relevance & Retrieval

Coupang

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