Full-Time
Behavioral Health Technician
Bht
Posted on 10/1/2025
Mind 24-7
51-200 employees
24/7 urgent psychiatric and crisis care
No salary listed
Phoenix, AZ, USA
In Person
US Top Secret Clearance Required
 Medical, Clinical & Veterinary (1) |
|---|
- High School Diploma or GED (required)
- 1–3 years of experience in a behavioral health setting preferred
- Level 1 Fingerprint Clearance Card (or ability to obtain upon hire)
- Strong communication, time management, and organizational skills
- Ability to remain calm, compassionate, and effective in high-pressure situations
- Basic understanding of psychiatric emergencies, de-escalation, and trauma-informed care
- Monitor and maintain patient safety and engagement during stabilization
- Conduct patient security screenings and personal property inventories upon admission
- Respond to escalated behavior using therapeutic de-escalation techniques and, when necessary, administer restraint or seclusion interventions
- Assist with activities of daily living (ADLs) including toileting, dressing, hygiene, and eating
- Collect and document vitals, blood alcohol levels, urine drug screens, and pregnancy tests
- Record all interactions, observations, and safety checks (Q30 monitoring) in the Electronic Health Record (EHR)
- Support facility operations by ensuring a clean and organized environment, laundering patient clothing, and assisting with linens
- Float between units as needed and participate in required supervision and ongoing training
- Perform other duties as assigned to support patients and clinical teams
- 1–3 years of experience in a behavioral health setting preferred
Mind 24-7 provides urgent and emergency mental health and psychiatric care around the clock through outpatient services such as Psych Express Care, Psych Crisis Care, Psych Progressions, and TelePsych support. Care begins with immediate assessment and stabilization in short, roughly two-hour appointments designed to reduce unnecessary ER visits and hospital admissions, with payments mainly through insurance and direct patient payments. Its differentiators include a 24/7 crisis and outpatient care model with a multidisciplinary team and a Progressions Program that helps prevent readmissions and supports transitions to longer-term treatment. The goal is to close gaps in mental health care by providing fast, accessible, and coordinated care for people in crisis and ongoing support for recovery.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Jacksonville, Florida
Founded
2021
Simplify's Take
What believers are saying
- Mental health ED presentations up 23% since 2023, driving demand for urgent alternatives.
- AHCCCS reimbursement rates increased 18% in 2025, directly improving provider margins.
- Employers covering walk-in psychiatric services as benefits; 34% of large employers now offer.
What critics are saying
- HB 2478 law reimburses telehealth at 150% of in-person rates, slashing brick-and-mortar revenue.
- 40% staff turnover in Phoenix clinics causing 45+ minute waits, driving patient exodus.
- Teladoc Health and Headway expand Arizona telepsychiatry, undercutting walk-in model with cheaper virtual care.
What makes Mind 24-7 unique
- 20-minute psychiatric evaluation versus 4+ hour ED waits creates compelling value proposition.
- Progressions Program reduces readmissions through continuous care and transition support.
- Walk-in model eliminates appointment barriers, serving uninsured and underinsured populations effectively.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Growth & Insights and Company News
6 month growth
↑ 3%1 year growth
↑ 2%2 year growth
↑ 0%PHOENIX - May 17, 2023 - PRLog -- Given the state of mental health care in the U.S., where patients wait up to six weeks to see a mental health provider, MIND 24-7 fills a critical gap between long waits and going to the emergency department for mental health care."What we kept hearing was that people weren't getting the mental health care they needed because they couldn't find a provider who could see them in a timely manner, and they couldn't afford to spend hours in a hospital emergency department.As an alternative to the hospital emergency department, MIND 24-7 is open all hours of the day and night for walk-in care. Patients see a mental health professional within 20 minutes of arrival, and most will be on their way again in about an hour and a half.Who needs urgent mental health care?Given the state of mental health care in the U.S., where patients wait up to six weeks to see a mental health provider, MIND 24-7 fills a critical gap between long waits and going to the emergency department for mental health care."What we kept hearing was that people weren't getting the mental health care they needed because they couldn't find a provider who could see them in a timely manner, and they couldn't afford to spend hours in a hospital emergency department either," says MIND 24-7 Senior Vice President of Marketing and Communications Jessica Dixon. "Oftentimes, emergency departments don't have mental health providers on staff, which means patients end up having to wait even longer for psychiatric staff to be called in. Not to mention, it can be costly."As an alternative to the hospital emergency department, MIND 24-7 is open all hours of the day and night for walk-in care. Patients see a mental health professional within 20 minutes of arrival, and most will be on their way again in about an hour and a half. MIND 24-7 mental health servicesExpress CareCrisis CareProgressionsThe mental health specialists at MIND 24-7 are available 24 hours a day, 365 days a year for adults and children
Scottsdale, AZ April 28, 2022 --( PR.com )-- This week, Scottsdale-based MIND 24-7, an emerging leader in immediate-access behavioral health services, opened its third walk-in mental health facility in Arizona at 10046 North Metro Parkway in Phoenix.
To introduce MIND 24-7 to the surrounding Mesa community, the MIND 24-7 team recently hosted several pre-opening appreciation events at the new location.