Full-Time

Retail Sales Manager-Lead Generation

Posted on 10/4/2025

Deadline 11/3/25
ARS

ARS

1,001-5,000 employees

Residential HVAC, plumbing repair and installation

No salary listed

Cleveland, OH, USA

In Person

Category
Retail (1)
Sales & Account Management (1)
Required Skills
Sales
Lead Generation
Customer Service
Requirements
  • Two years of demonstrated sales experience.
  • The ability to work evenings and weekends with minimal supervision is required.
  • The ability to read and interpret training material.
  • Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
Responsibilities
  • Recruit, train, and direct all personnel within the retail sales program to obtain daily/weekly specified lead goals.
  • Manage hourly/daily associates performance, schedules and activities to achieve service center goals.
  • Hold weekly associate meetings to inform, educate, and motivate individual team members.
  • Provide individual and team progress updates vs. goals.
  • Provide training on technical issues affecting the retail program (seasonal changes, IAQ materials, HVAC equipment, etc.).
  • Create competitive atmosphere between associates with internal contests for leads or challenges to a neighboring branch such as a “race” to a pre-determined goal, etc.
  • Spend 60-65% of time in the field with SSAs and retail store management.
  • Meet and / or exceed all ARS-Rescue Rooter established departmental business performance standards for lead generation, staffing, and leads run.
  • Develop and maintain positive, direct, working relationships with retail store personnel and retail store area management.
  • Meet with retail store managers and/or home services team members to provide performance updates and notify of schedule or staffing changes.
  • Schedule and implement planned store “events”, being sure to involve Store Management.
Desired Qualifications
  • A High School diploma, or GED equivalent, and prior work experience is desired.

ARS Rescue Rooter provides heating, cooling, and plumbing repair, maintenance, and installation services for homeowners. It operates seven days a week and emphasizes quick, reliable service for residential HVAC and plumbing needs. The service model centers on sending technicians to perform repairs or installations, backed by maintenance plans. A key differentiator is the Exceptional Service Guarantee, which promises to meet customer expectations or offer a full refund within one year of the service. Revenue comes from service fees, maintenance plans, and equipment sales. The company also engages in community initiatives and sponsorships to support the neighborhoods it serves. Overall, the goal is to keep homes comfortable and customers satisfied by delivering dependable, professional home-services support.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Memphis, Tennessee

Founded

1975

Simplify Jobs

Simplify's Take

What believers are saying

  • Bluon partnership boosts first-call resolution with real-time diagnostics.
  • IRA tax credits up to $3,200 drive heat pump and geothermal installations.
  • Predictive maintenance shifts customers to high-value subscription plans.

What critics are saying

  • Technician shortages delay 24/7 services, triggering Exceptional Service refunds.
  • Service Experts undercuts ARS pricing by 20% in Southeast US markets.
  • FTC upselling bans eliminate 40% revenue from maintenance and equipment sales.

What makes ARS unique

  • ARS integrates Bluon's AI and equipment data into field service platform.
  • Exceptional Service Guarantee offers full refund within one year.
  • Del-Air acquisition expands Southeast Florida HVAC and plumbing services.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

401(k) Company Match

Paid Vacation

Company paid life insurance

Flexible Work Hours

Pet Insurance

Legal Services

Company News

Refindustry
Mar 30th, 2025
ARS Partners with Bluon to Integrate AI and Equipment Data in HVAC Services

ARS partners with Bluon to integrate AI and equipment data in HVAC services.

PR Newswire
Mar 28th, 2025
American Residential Services (Ars) And Bluon Announce Strategic Partnership To Transform Hvac Service Through Ai And Equipment Data

ARS will integrate Bluon's best-in-class AI Tech Support + enormous equipment database directly into their proprietary field service platform.IRVINE, Calif. and MEMPHIS, Tenn., March 28, 2025 /PRNewswire/ -- Bluon, a leading HVAC data and AI technology company, and American Residential Services (ARS/Rescue Rooter), one of the nation's largest providers of air conditioning, heating, plumbing, and electrical services, today announced a strategic partnership to significantly enhance ARS's service capabilities through OCR technology, equipment documentation, advanced data enrichment, and AI-powered technical support

PR Newswire
Sep 13th, 2024
Del-Air Now Servicing Southeast Florida Homes With ARS® Vero Beach Acquisition

/PRNewswire/ -- Del-Air Plumbing, Air Conditioning and Electric, Florida's foremost indoor comfort provider, has announced the acquisition and merger of...

PR Newswire
Sep 1st, 2024
American Residential Services Announces 2024 Ars Cares Program

Community Heroes in Areas Served by the ARS Network Can Receive Free HVAC Systems and Water Heaters in Celebration of the Season of Giving MEMPHIS, Tenn., Nov. 11, 2024 /PRNewswire/ -- American Residential Services (ARS/Rescue Rooter), the nation's leading provider of HVAC and Plumbing services, has announced a call for nominations for its ARS Cares Community Heroes initiative, which awards free HVAC systems or water heaters to deserving recipients in the many communities ARS serves. The Community Heroes initiative is an extension of the year-round ARS Cares program, which provides a new system to deserving homeowners suffering without heat, air conditioning, or hot water

PR Newswire
Feb 21st, 2024
Ars/Rescue Rooter Network Branches Earn 2023 Angi Super Service Award

Award reflects company's consistent level of customer service. MEMPHIS, Tenn., Feb. 21, 2024 /PRNewswire/ -- American Residential Services (ARS/Rescue Rooter), a leading provider of HVAC and plumbing services, is proud to announce that several of its branches have earned the home service industry's coveted Angi Super Service Award ("SSA"). This award honors service professionals who have maintained high service ratings and reviews on Angi in 2023. The following branches in the ARS/Rescue Rooter Network earned the Angi SSA:aksarben® ARS – Omaha, Neb

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