Full-Time
Patient Services Specialist
SimonMed
1,001-5,000 employees
Outpatient imaging centers with AI diagnostics
No salary listed
Santa Clara, CA, USA
In Person
On-site at 1825 Civic Center Dr, Ste 1, Santa Clara, CA 95050.
Bachelor's
 Administrative & Executive Assistance (2) |
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- High school diploma or equivalent
- Strong computer and data entry skills
- Ability to multitask in a fast-paced environment
- Excellent verbal and written communication skills
- Greet patients and guide them through the admission flow across imaging centers
- Verify insurance and process documentation including patient demographics, insurance information, medical histories, consent forms, and payments
- Ensure every visit starts with clarity, efficiency, and compassionate patient experience
- Support smooth, collaborative front desk operations and contribute to a positive patient experience
- Remain calm under pressure in high-volume environments, manage competing priorities, and handle sensitive or challenging situations with professionalism
- Collaborate with clinical, operational, and support teams to deliver exceptional patient experiences
- 1+ years of customer service, patient access, medical office, or call center experience preferred
- Experience with scheduling, insurance verification, or healthcare registration processes preferred
- Experience working with electronic medical records and practice management systems preferred
SimonMed is an outpatient medical imaging provider with about 170 imaging centers across 11 states, employing hundreds of subspecialty radiologists to interpret scans for referring physicians. It offers a full range of diagnostic services, including 3T MRI, CT, PET/CT, 3-D mammography, ultrasound, and X-ray, delivered through an integrated model that runs imaging centers and employs radiologists. The company uses AI to improve diagnostic accuracy in areas such as early breast cancer detection and cardiovascular imaging, and operates simonONE for personalized imaging diagnostics. Its goal is to provide high-quality imaging services at affordable prices, expanding access to early disease detection relative to hospital-based imaging.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
$600M
Headquarters
Scottsdale, Arizona
Founded
2003
Get referred to SimonMed
See people who can refer or advise you
Simplify's Take
What believers are saying
- April 2026 AIRS Medical deployment expands faster scans and better patient throughput.
- July 2026 Cardiovascular Longevity opens a new preventive revenue stream in California.
- The Matricis.ai endometriosis pilot deepens women’s imaging referrals and AI credibility.
What critics are saying
- Arizona AG settlement on January 20, 2026 proves billing controls triggered enforcement.
- Whole-body MRI pricing faces backlash, especially if employers and payers reject reimbursement.
- Federal scrutiny over AI diagnostics, consumer billing, or false-positive cascades can crush Longevity economics.
What makes SimonMed unique
- SimonMed spans 170-plus centers, giving AI vendors immediate national outpatient distribution.
- Its 2026 SwiftMR rollout standardizes MRI quality across the entire network.
- Longevity bundles whole-body MRI, biomarkers, and cardiology consults under one brand.
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Benefits
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Growth & Insights and Company News
6 month growth
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↑ 0%SimonMed launches Cardiovascular Longevity, transforming heart disease from a silent killer into a preventable condition. PHOENIX, Ariz., July 29, 2026 - SimonMed, one of the largest outpatient medical imaging providers and radiology practices in the United States, on July 28 announced the launch of Cardiovascular Longevity, an integrated preventive cardiovascular health program designed to help people understand their health before symptoms develop. According to the World Health Organization, cardiovascular disease is the leading cause of death worldwide, claiming an estimated 19.8 million lives each year, or approximately 32% of all global deaths. In the United States, cardiovascular disease remains the leading cause of death, claiming more lives each year than all forms of cancer combined. SimonMed is working to change that by expanding access to advanced cardiac screening designed to detect disease before symptoms appear with Cardiovascular Longevity. Cardiovascular Longevity combines advanced blood biomarkers, Coronary CT Angiography (CCTA) with AI-powered plaque analysis, and a one-on-one consultation with a preventive cardiologist into a single cardiovascular assessment designed to identify disease earlier and create a personalized prevention plan. Rather than relying solely on medical history, cholesterol tests and imperfect risk calculators, the program provides patients with a more complete understanding of what's happening inside their heart, what's driving their cardiovascular risk, and what they can do to reduce it. "For decades we've accepted that heart disease is something we discover after symptoms appear," said Dr. John Simon, Founder and CEO of SimonMed. "That model is no longer good enough. The technology now exists to identify cardiovascular disease much earlier, understand why it's developing, and intervene before it becomes life changing. Cardiovascular Longevity represents the future of preventive medicine, where advanced imaging, blood biomarkers, artificial intelligence, and specialist care come together to help patients protect their hearts rather than simply treat disease." Cardiovascular Longevity combines three complementary assessments: Advanced Blood Biomarkers A comprehensive cardiometabolic blood panel evaluates cholesterol particles, inflammation, blood sugar, Lipoprotein(a), and other biomarkers that help explain why cardiovascular disease develops. Coronary CT Angiography with AI Plaque Analysis A non-invasive CT scan allows physicians to see inside the coronary arteries, identifying both soft and calcified plaque before symptoms appear. Advanced AI analyzes the scan to measure plaque burden and provide deeper insight into cardiovascular risk. Consultation with a Preventive Cardiologist Following testing, patients meet virtually with Dr. Brandon Rafison, board-certified internist and cardiologist, and Medical Director of SimonMed Longevity, to review their results and receive a personalized prevention strategy. "Today, we can move beyond guesswork by using advanced imaging to directly visualize the heart and precisely measure atherosclerotic plaque," said Dr. Brandon Rafison, Medical Director of SimonMed Longevity. "This allows us to determine whether heart disease is actually present and make personalized recommendations based on each individual's unique risk, helping avoid both over- and undertreatment. By combining these advanced diagnostics with expert clinical interpretation, we're giving patients clear, actionable insights they can understand and use to take control of their health. Whether we confirm a healthy heart or detect disease early, before symptoms appear, we're empowering people with information that could prevent a future heart attack, heart failure or stroke. For many patients, that can be life-changing." Cardiovascular Longevity is part of SimonMed Longevity, a growing portfolio of preventive health programs designed to help patients detect disease earlier, better understand their health, and take action before symptoms appear. Currently, it is available to patients in California with a national rollout planned later this year.
Simplify Genomics and SimonMed announce collaboration to advance preventive healthcare through integrated genomics and imaging. Simplify Genomics and SimonMed Announce Collaboration to Advance Preventive Healthcare Through Integrated Genomics and Imaging Combining whole genome interpretation with large-scale whole-body MRI to enable a more comprehensive view of human health. Discover more Public Finance South Asians & Diaspora Local News San Diego, CA - June 29, 2026 - Simplify Genomics today announced a collaboration with SimonMed aimed at advancing a more integrated approach to preventive healthcare. By combining SimonMed's national scale in whole-body MRI with Simplify's Whole Genome Interpretation and Reporting Platform, the collaboration seeks to provide a more complete picture of human health - helping identify risk earlier, personalize care pathways, and support more proactive health decisions. Across both imaging and genomics, there is growing evidence that early indicators associated with disease may be identified well before they surface in traditional care pathways. Together, these modalities offer complementary perspectives: genomics can provide insight into underlying disease risk, while imaging can help identify existing structural or physiological changes. Simplify Genomics has spent years developing and refining its clinical reporting platform as a CAP/CLIA-certified laboratory and has processed in excess of 50,000 whole genomes to date. The platform includes thousands of disease associations and a broad set of pharmacogenomic insights, designed to support clinical interpretation and integration within real-world care settings. Paired with SimonMed's leadership in accessible, AI-enhanced imaging at national scale - including a network of more than 175 imaging centers across the United States - the collaboration creates an opportunity to explore patterns and connections that may not be visible through any single modality alone, supporting earlier insight and helping to inform clinical decision-making. "This collaboration reflects a shared vision for the future of healthcare - one that is more proactive, data-driven, and personalized," said Travis Lacey, CEO of Simplify Genomics. "We believe the future of healthcare lies in making advanced preventive insights more accessible and actionable," said John Simon, CEO of SimonMed. "By combining imaging and genomics, we have an opportunity to help patients and providers better understand health risk earlier and with greater clarity." The collaboration is progressing rapidly, with additional updates expected in the near future. About Simplify Genomics Simplify Genomics is a CAP/CLIA-certified clinical laboratory focused on advancing the use of whole genome sequencing in healthcare. Spun out of Human Longevity in 2022, the company has developed a comprehensive Whole Genome Interpretation and Reporting Platform that integrates thousands of disease associations and pharmacogenomic insights to support clinical interpretation in real-world care settings. Simplify Genomics has processed more than 50,000 whole genomes and is committed to expanding access to high-quality genomic insights while enabling a more proactive, personalized approach to health. About SimonMed Headquartered in Scottsdale, Arizona, SimonMed is one of the largest outpatient diagnostic imaging and health technology providers in the United States. SimonMed operates more than 175 centers across 10 states and is supported by a nationwide team of more than 300 subspecialty-trained, board-certified radiologists. SimonMed provides the full spectrum of diagnostic imaging services from X-ray to complex Cardiac MRI and is a recognized leader in the clinical use of artificial intelligence. SimonMed Longevity is a division focused on proactive health. It offers whole-body MRI and preventive, multi-modality screening designed to help patients establish a baseline of their health, track changes over time, and identify potential risk earlier - when informed action may help prevent or delay disease. VoM News is an online web portal in jammu Kashmir offers regional, National & global news. Local News
4DMedical expands US presence with SimonMed Imaging partnership. 4DMedical Limited (ASX:4DX), a global medical technology company revolutionising respiratory care with advanced imaging and artificial intelligence, today announced a significant commercial agreement. Its patented XV Technology(R) transforms standard scans into rich, functional insights that allow physicians to detect, diagnose, and monitor lung disease earlier and with greater precision. The Melbourne-based firm has secured a contract with SimonMed Imaging, one of the leading outpatient medical imaging providers in the United States, for the immediate deployment of its CT:VQ(TM) and LDAf(TM) advanced quantitative cardiopulmonary analysis solutions. This partnership extends 4DMedical's technology into SimonMed's extensive network of over 170 outpatient imaging centres across 10 U.S. states. Under the three-year agreement, SimonMed will integrate 4DMedical's CT:VQ(TM) and LDAf(TM) to enhance its existing CT imaging services. These solutions are designed to support improved clinical decision-making for pulmonary assessment by providing deeper, objective insights into regional lung function. The agreement features immediate clinical deployment on commercial terms from day one, with pricing based on 4DMedical's per-scan rates. SimonMed, recognised for its methodical approach to technology adoption, thoroughly validates new capabilities before large-scale deployment, lending significant credibility to this partnership. While the agreement is not immediately financially material, it represents a clear commercial win and a material long-term opportunity for 4DMedical. A crucial aspect of the collaboration involves SimonMed supporting the development of reimbursement evidence for CT:VQ(TM) across both public and private payors, including the sharing of insurance and claims data. This strategic partnership reinforces 4DMedical's position as a partner of choice for next-generation CT-based functional imaging in the U.S., leveraging its scalable Software-as-a-Service (SaaS) delivery model for efficient implementation across large multi-site networks.
SimonMed launches Shield Program to support preventive whole-body MRI access for military, veterans, and first responders. Posted On May 18, 2026 SCOTTSDALE, AZ - May 18, 2026 - SimonMed, one of the largest outpatient imaging providers in the United States, today announced the launch of the SimonMed Shield Program, a permanent nationwide initiative designed to help military personnel, veterans, and first responders access proactive whole-body MRI screening at a reduced cost. Through the program, eligible individuals will receive 20% off any SimonMed Longevity whole-body MRI. The SimonMed Shield Program is designed to help those who serve take a more proactive approach to their health through advanced, radiation-free imaging that can be designed to help identify potential health issues earlier and establish a meaningful clinical baseline. Military personnel and first responders often work in physically and emotionally demanding environments where prioritizing personal health can take a back seat to service. "Many veterans and first responders spend years focused on protecting others while putting their own health second," said Dr. Sean Raj, Chief Medical Officer and Chief Innovation Officer at SimonMed. "The Shield Program is one way we can support them in taking a more proactive approach to their own health through advanced imaging designed to help identify potential concerns earlier." Beginning on Armed Forces Day, eligible patients can access the ongoing program benefit at SimonMed locations nationwide. No referral is required, HSA and FSA funds may be used and each whole-body MRI includes a 1:1 virtual clinical consultation to review findings and next steps. If additional evaluation is recommended, patients may also have access to follow-up imaging services across SimonMed's nationwide network, including advanced MRI, CT, cardiac, women's imaging, and bone health services - supporting a more seamless care journey. The Shield Program is available to veterans, active-duty military, reserve, and National Guard members, police officers, firefighters, EMTs, and paramedics. SimonMed's Longevity whole-body MRI evaluates 13+ organs and systems in a single, radiation-free exam, including the brain, spine, chest, abdomen, and pelvic organs. The scan may help identify potential abnormalities associated with conditions such as certain cancers, fatty liver disease, aneurysms, and musculoskeletal or spinal degeneration - often before symptoms appear. The Shield Program reflects SimonMed's broader commitment to expanding access to preventive imaging and supporting the long-term health of those who dedicate their lives to protecting and serving others. Eligible individuals can learn more or schedule an appointment at SimonMed.com/Shield.
SimonMed hopes to drum up whole-body MRI business. SimonMed Imaging is seeking to drum up more whole-body MRI business by targeting the military, veterans and first responders. The Tucson, Arizona-based radiology practice announced Monday it will offer 20% discounts to these consumer segments on any of its "Longevity" branded scans. SimonMed first launched the division in January, hoping to capitalize on the health-conscious consumer craze that's scored endorsements from multiple celebrities. The business line offers different tiers of elective MRI exams interpreted by its staff of over 200 radiologists. Packages range from an $899 for a 30-minute "Core MRI" focused on the chest, abdomen and pelvis up to a $2,199 for an hour-long option that also covers the head, neck and spine. SimonMed hopes its new Shield Program can help professionals whose health is often impacted on the job. "Many veterans and first responders spend years focused on protecting others while putting their own health second," Sean Raj, MD, MBA, chief medical and innovation officer at SimonMed, said in a statement May 18. "The Shield Program is one way we can support them in taking a more proactive approach to their own health through advanced imaging designed to help identify potential concerns earlier." SimonMed said the new program officially kicked off on Armed Forces Day, May 16, with discounts available at all locations. It noted that no referral is needed for the elective scans, and health savings accounts can be used to cover the cost. Each whole-body MRI includes virtual clinical consultation with a radiologist to review findings and next steps. Where necessary, patients also have access to follow-up imaging services including CT, mammography and DEXA. Along with vets, the Shield Program also applies to active-duty military, reserves, National Guard members, police officers, firefighters, EMTs and paramedics. SimonMed said its Longevity offering evaluates 13-plus organs and systems in a single scan. It seeks to help identify abnormalities associated with conditions including cancer, fatty liver disease, aneurysms and musculoskeletal or spinal degeneration. Founded in 2003, SimonMed operates over 170 imaging centers across 10 states, supported by a team of over 300 radiologists. The group inked a $600 million partnership with New York private equity firm American Securities in 2021 and has grown steadily since. SimonMed also recently launched new add-on AI services that come with extra out-of-pocket charges.