Bike Mechanic & Warehouse Coordinator

Trek Travel provides global cycling, hiking, and walking vacations of a lifetime with the goal of helping more people actively explore and experience the world and partners with TRL to run operations in Europe. TRL is looking to add a hands-on Bike Mechanic & Warehouse Coordinator to our team based in Girona, Spain.

This role will primarily be responsible for providing awesome support to our European operations. The right candidate is organized, detail-oriented, and able to thrive in a fast-paced environment. They will also possess a thorough understanding of bike mechanics, strong customer service skills, and a passion for hospitality. This is your opportunity to join the team and leave your mark on our company, on the active travel industry and on the world at large. 

POSITION RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO: 

• Daily coordination of operations with the European Logistics Manager. 
• Maintenance of company bike fleet and remote mechanical assistance for field issues to deliver awesome bikes for our guests
• Loading and unloading bikes and equipment from vans and trailers 
• Receiving, inventorying, and maintaining equipment. 
• Boxing and shipping of bikes and equipment 
• Support day-to-day organization of the Girona warehouse, uphold and exceed the standards set for organization and stocking, and own the space. 
• Tracking and Reporting – as needed in MS Excel, Word, PowerBI and NetSuite. 
• Other projects as assigned. 

YOU HAVE:  

• 2+ years of bike mechanics; understanding of Shimano Di2, Hydraulic Road braking systems and SRAM necessary. Experience with rental bike fleets preferred 
• Valid EU Category B driver’s license required; BE (trailer) license preferred 
• Must have legal authorization to work in Spain (EU citizenship or valid work permit) 
• Passport for occasional international travel (including the US), as needed 
• Ability to lift and move bikes and equipment and perform physical warehouse tasks daily 
• Excellent communication skills (both verbal & written) – English required, understanding of Spanish and/or Catalan helpful 
• Availability to work a typical schedule of Monday-Friday, aligned with warehouse operations, with occasional weekend or evening support during peak periods. 
• You believe in the importance of hospitality and customer service, and recognizing customers are all around 
• You rock a positive, solution-oriented attitude and always ask “How can I help?”  
• You exude fun and flexibility while contributing to the overall success of the Logistics Team 
• Expert attention to detail, efficiency, and ability to work with a sense of urgency 
• Takes initiative to continuously improve processes and is solution-oriented 

TREK TRAVEL OFFERS:   

• A fast paced, casual, fun, and flexible company culture, where initiative and pro-activity are highly valued.   
• Competitive benefits aligned with Spanish employment standards, including paid time off, holidays, and employee discount programs. 

At Trek Travel and TRL, we think outside the box, continuously improve, encourage feedback, and ‘give it all we got, all the time, no exceptions. This is a full-time position based in our warehouse in Girona, Spain, and reports to the European Logistics Operations Manager. The annual salary range for this position is €24,000–26,000 gross, depending on experience. Interest in the active travel industry is beneficial, but not necessary.

If you have what it takes to join our team and the desire to help shape Trek Travel’s future, we wish you the best of luck and look forward to your application!