CEO Office

Purpose of Role:

The purpose of this role is to support the management of the UK CEO Office to drive initiatives across growth, governance, engagement and strategy.

Main Responsibilities:

Growth

• Assist the implementation of key product initiatives essential to UK Strategy – e.g. CF Global acquisition & UK TA
• Review and implement, alongside relevant SMEs and global Strategic Business Growth team, key product innovations / acquisitions that impact the UK
• Drive and develop a truly One State Street culture
• Work with the Commercial Office to drive UK growth strategies, pipeline reviews and other MI

Governance

• Set up and maintain key documentation required for the management of the SMF 19 (UK CEO) office
• Facilitate ad hoc reviews of UK governance processes
• Produce and present regular reporting to the SMF19 (UK CEO)
• Develop relationships with and offer support to all other UK SMFs where possible

Engagement

• Develop and own the execution of various UK employee engagement and IDE actions
• Facilitate the implementation of a UK Talent Council
• Analyse results of employee survey results and define actions and next steps
• Support internal communication on town hall and other comms planning
• Drive collaboration between teams such as employee networks, corporate citizenship and HR

Strategy

• Facilitate the development and implementation of business plans for businesses in the UK in line with corporate goals, corporate and regional risk appetite, liability management and capital and liquidity considerations
• Maintain an understanding of the global, regional and divisional strategies and operating models impacting the UK businesses & work to imbed interests of the UK businesses into these strategies
• Analyze the UK financials to determine opportunities for business growth, revenue gaps and potential new to existing opportunities
• Review cost base to identify areas of savings and efficiencies
• Work with internal stakeholders to collate a coherent UK strategy on a quarterly and annual basis
• Organize weekly UK management team meeting, quarterly UK Country Committee strategy review and annual UK management offsite

UK CEO Support

• Work with UK CEO’s EA to facilitate efficient and strategic time management and organization
• Work with internal teams to prepare UK CEO for external engagements
• Support the UK CEO on any day-to-day ad hoc tasks across all topics e.g. research into various items
• Manage various items that need to be approved by UK CEO e.g. budget requests
• Develop and maintain relationships with key internal stakeholders, clients and industry peers
• Deputize for UK Country Head / UK CEO office team members at internal and external meetings

PERSON SPECIFICATION

Level of Education/ Specific Qualifications:

Bachelor’s Degree

Skills and Experience -

• Confident self-starter who can work under pressure, using their own initiative and with the drive to work to aggressive deadlines and to see tasks through to completion
• Excellent communicator and influencer, able to build relationships with colleagues at all levels from a range of departments, business areas and cultures
• Ability to drive cross-product collaboration
• Ability to assimilate, translate and communicate business concepts and requirements
• Ability to navigate multiple stakeholders across different levels of seniority
• Ability to anticipate challenges and opportunities
• Experience managing projects
• Proficiency on Microsoft Office (inc. Excel) and Salesforce

Required Competencies -

• Excellent organisational skills and attention to detail
• Effective communication skills with the ability to become a trusted advisor to key stakeholders and build consensus in a large and complex organization
• Strategic and systematic thinker with the ability to execute
• Ability to proactively prioritise workload and manage own time effectively
• Professional individual with a collegiate working manner
• Willingness to raise and address issues and support a rapidly growing business

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