Clinical & Wellness Coordinator

Position Summary: 

The Clinical and Wellness Coordinator leads integration of Connections to Care (C2C) in the Jobs-Plus program, including coordinating staff trainings and continuing coaching and supervision, delivering coaching directly as needed, leading technical assistance engagement of the site, participating in Case Conferences, coordinating pathways to clinical care for members, and other related functions. 

What You'll Do:

• Daily intake of new members for enrollment into the program
• With technical assistance provided by HRA and partners (including agency partners and/or technical assistance provider/s), develop a C2C plan for implementing the required interventions that include but may not be limited to: screenings, psychoeducation, Mental Health First Aid (MHFA), and Motivational Interviewing (MI). The plan will include but not be limited to details such as which staff will be trained in which interventions; which staff will be involved in various aspects of service delivery; and screening and referral protocols.

• Provide care coordination to Jobs-Plus members. Care coordination entails identifying strategies to meet member needs, including psychoeducation and other strategies offered by the CBO, and entails offering clinical referrals to all members who want or need them. Clinical referrals must include a warm hand-off to the clinical provider and coordinating follow-up from the referral, including any outcomes.

Your Responsibilities Will Include:

• Daily use of validated tools to screen consenting members for mental health symptoms and re-screen members at appropriate intervals (which will vary, based on population needs and the interventions selected) to identify changes in symptoms and adjust clinical services. 
• Daily documentation of participant services and activities in management information systems.
• Bi-weekly engagement with HRA and partners in a process, using qualitative and quantitative data, to identify mental health needs and priorities, characteristics of Jobs-Plus population served, and patterns in service use or referral needs. This process will inform the plan for interventions and will include, but not be limited to, contractor gathering information from program leaders, staff, and members.
• Develop policies and procedures for delivery of Jobs-Plus services that are trauma-informed and based on best practices.
• Coordinate quarterly initial training for and/or provide training to staff in the selected interventions and in the C2C model, based on the C2C plan.
• Implement interventions, according to the HRA-approved plan. 
• For psychoeducation, continually implement at least two selected strategies per year through use of one-on-one sessions, group sessions, stand-alone conversations, or sequentially ordered conversations, based on the evidence-based intervention selected.
• Provide continuing coaching and supervision to Jobs-Plus staff implementing the interventions.
• Clinical referrals may be made to the on-site part-time clinician or to off-site partners.
• Make off-site referrals for clinical care as necessary ensuring members would be able to access services by public transportation and the referred location would be within 30 minutes of member’s residence and/or the Jobs-Plus location and the referred location would be a licensed clinical practice and have a standard wait time that is less than a week for intake and first appointment.
• Continue to adapt and expand interventions that are used, with HRA approval, including training staff in new interventions.
• Monthly case conference with other staff members on an as needed basis, including Career Development Specialists, Work Readiness Instructors, and Employment Coordinator to address individual participant goals, needs, and issues.

You're a Great Fit For this Role If:

• You have a Bachelor’s degree in vocational rehabilitation, health administration, social work, sociology, psychology, or education or the equivalent in a related field
• Bring a minimum of 5 years of successful experience working in social services, mental health and/or substance use, or a related area. 
• You have experience implementing partnerships and experience in the implementation of community mental health service models preferred.
• Have the ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality.
• Are Highly organized and detail oriented.
• Proficient in Microsoft Office.
• You have experience in working with public assistance recipients, formerly incarcerated individuals and those affected by the challenges associated with poverty.

Compensation:

$24.05-$28.85/Hour