dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience – then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo.

dunnhumby is looking for an Advertising Operations Lead to publish and manage digital advertising campaigns for global brands.

What you’ll be doing:

You will own, deliver and manage advertising campaigns and related content across large retailer estates and advertising networks.

Within a dedicated team, you’ll be running many types of campaigns, managing creatives, audiences, targeting, impression delivery and optimising live campaigns.

You’ll collaborate closely with design, development and campaign management teams to ensure all campaigns are delivered to brief and on budget. You’ll also advise media planners and brands on campaign setup and capabilities.

You’ll put customers first, maintain high standards of quality for retailers and advertisers, following guidelines and understanding best practice.

You’ll improve delivery efficiency by improving processes and new systems. You’ll ensure processes and systems are understood, documented and shared.

How you’ll be doing it:

You will be comfortable using multiple publishing platforms and delivering ads, ideally with proven experience in Google advertising products. You’ll be technically capable and able to understand code, tags and formats for ads.

By communicating regularly and effectively, you’ll build strong relationships with your team, peers and external stakeholders. You’ll be able to prioritise and manage expectations.

You’ll be positive, reliable and consistent, keeping an eye on details even when things are moving quickly. You’ll take ownership of challenges and share solutions.

Being organised and managing your time and workload effectively is key, while adapting to growth, different priorities and periods of higher or lower volume.

You’ll become an integral part of a supportive and trusted team, and champion our values.

Why join us?

This is a rare opportunity to join a talented and successful team in our growing Media business.

You’ll be on the frontline, engaging with millions of customers on a daily basis.

You’ll get hands on experience helping the world’s best brands and top retailers, putting dunnhumby’s data science to work for them.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Advertising Operations Lead

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