Full-Time
Member Specialist
Walmart
10,001+ employees
Global retail chain offering affordable products
Compensation Overview
$17 - $24/hr
Entry, Junior
Company Historically Provides H1B Sponsorship
Sharonville, OH, USA
- Customer Service
- Retail experience including operating front end equipment (for example, cash register)
- Working with mobile retail applications
- Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns zoning the area arranging and organizing merchandise and identifying shrink and damages
- Provides member service by maintaining exit areas reviewing member receipts acknowledging the member and identifying member needs assisting members with purchasing decisions assisting members with locating merchandise
- Provides member service by maintaining selfcheckout area resolving member issues and concerns promoting Sams Club products and services providing guidance and support to members regarding selfservice technology processing member purchases assisting with payments returns refunds and exchanges according to company policies and procedures for different membership and payment types assisting members with transactions utilizing selfcheckout area
- Assists with securing and safeguarding Sams Club assets and property by observing and communicating potential criminal activity according to company policies and procedures maintaining paperwork logs and other required documentation executing emergency response procedures and ensuring compliance with company security and safety practices
- Assists with the training of Member Frontline Service associates on company processes and procedures teaching new technology and tool functionality delivering new program rollout training and providing continuous learning and process improvement opportunities
- Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
- Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices. The company serves everyday consumers, families, and communities by offering groceries, apparel, electronics, and household items, both in physical stores and through its e-commerce platform, Walmart.com. Walmart's efficient supply chain management and large-scale purchasing allow it to maintain affordability. Unlike many competitors, Walmart also emphasizes community support, offering services like vaccine administration during the COVID-19 pandemic and providing financial services such as money transfers and bill payments. The company's goal is to save people money while ensuring access to essential goods and services.
Company Size
10,001+
Company Stage
IPO
Headquarters
Bentonville, Arkansas
Founded
1962
Simplify's Take
What believers are saying
- AI health platform expansion could increase customer loyalty and attract health-conscious demographics.
- New credit card partnership with Mastercard may enhance customer retention and spending.
- Drone delivery service expansion offers faster delivery times, improving logistics efficiency.
What critics are saying
- Drone delivery expansion may face regulatory hurdles and public resistance in urban areas.
- New credit card partnership could expose Walmart to financial risk and regulatory scrutiny.
- Investment in health programs may face challenges from changing healthcare regulations.
What makes Walmart unique
- Walmart's AI health platform targets Medicaid and Medicare members, enhancing healthcare accessibility.
- The partnership with Mastercard introduces new credit cards, boosting financial service offerings.
- Drone delivery expansion to five cities improves logistics and customer satisfaction.
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Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Company News
The update came after the firm took part in Walmart's Annual Associates & Shareholders Week held in Northwest Arkansas.
Walmart launches major health-focused program.
Placer.ai's latest analytics confirm that Target is losing ground to competitors like Walmart and Costco, who have posted gains during the same period.
Walmart is partnering with health tech startup Soda Health Inc. to launch the Walmart Everyday Health Signals program to eligible Medicare Advantage and Medicaid members who opt in.
TOPEKA, Kan. (WIBW) - Stormont Vail has partnered with Walmart to change children's lives through the Children Miracle Network, a nonprofit that works with hospitals around the country to raise money for children's healthcare.