Technical Skills • Expertise in modern workplace technologies e.g. Microsoft 365 • Operating Systems e.g. Windows 10/11 • Client applications e.g. Office 365, Teams, OneDrive • Device management and deployment e.g. Intune, Autopilot • Understanding of virtualisation techniques e.g. VMware vSphere • Virtual Desktop Infrastructure e.g. Citrix Virtual Apps and Desktops, Azure Virtual Desktop • Scripting and automation e.g. PowerShell • Packaging and delivery of applications • Knowledge of security best practices e.g. patching and conditional access • Strong system administration and troubleshooting skills • Relevant certifications, such as in Microsoft 365 are advantageous