Full-Time

Technical Program Manager II

Posted on 7/31/2024

Mapbox

Mapbox

501-1,000 employees

Customizable mapping and location services

Data & Analytics
Enterprise Software

Mid

Remote in USA

Category
Project Management
Engineering Management
Business & Strategy
Required Skills
Business Strategy
Requirements
  • Japanese and English language proficiency required
  • Experience working in APAC region required
  • 3+ years technical project management experience driving large scale software implementations, managing and growing multi-million dollar customer accounts and expanding existing business relationships
  • 3+ years deep technical experience managing software build and launch projects for large scale applications
  • 3+ yrs experience building business strategy in geo-enriched consumer experience and enterprise applications verticals.
  • 3+ yrs experience driving results for customers that impact their topline metrics.
  • Strong technical acumen and curiosity and experience driving solutions to complex, unsolved challenges in the software or platform space. A background in hands on software development a big plus.
  • Proven track record of understanding customer requirements, identifying problems, finding and implementing technical solutions with a collaborative approach to the partnership software development teams.
  • Proven experience with improving success rates and timeliness of key customer launches; assessing the health of customer programs and launches; increasing adoption rates of strategic beta programs; and increasing adoption rates of strategic beta programs
  • 3+ years of experience working in Customer Engagement, Account Management, or Solutions Architecture roles within technical organizations.
  • 3+ years of experience in the location platform development industry.
  • Excellent executive presence as well as presentation. Strong verbal and written communication skills are required - specifically, an ability to tailor communications and collaborate at different levels of the business and with customers - from engineering to top management.
  • Experience with Automotive navigation
  • B.S. or higher degree or equivalent experience
Responsibilities
  • ensure the success of strategic customer programs by leading time-bound, scope-defined technical engagements with our Premium Support customers
  • manage technical programs, launches, and migrations across all our key customers and partners
  • serve as the business liaison between our premier customers’ needs and all cross-functional teams within Mapbox, including our leadership, Product Management, Engineering, Sales/Renewals, Technical Support, and others
  • find solutions for customer success using the Mapbox product suite
  • help our strategic customers achieve their strategic objectives and obtain maximum value from their investment

Mapbox offers customizable mapping and location services for developers, businesses, and government agencies. Its products include software development kits (SDKs) and application programming interfaces (APIs) that allow clients to integrate advanced mapping, navigation, and location features into their applications. Unlike competitors, Mapbox provides a wide range of tools, including real-time road scene interpretation and traffic analytics, and operates on a business-to-business model with subscription and usage-based pricing. The goal of Mapbox is to empower clients to create advanced geospatial applications.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$597.4M

Headquarters

Washington, District of Columbia

Founded

2011

Growth & Insights
Headcount

6 month growth

3%

1 year growth

11%

2 year growth

10%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for real-time geospatial data analytics boosts Mapbox's market opportunities.
  • Smart city initiatives worldwide increase demand for Mapbox's geospatial technologies.
  • 5G network expansion enhances demand for advanced mapping services, benefiting Mapbox.

What critics are saying

  • Competition from Google and Apple Maps may limit Mapbox's B2B market growth.
  • Rapid AI advancements may require Mapbox to invest heavily in R&D.
  • Reliance on third-party partnerships poses risks if partners face operational issues.

What makes Mapbox unique

  • Mapbox offers customizable mapping services with AI-enhanced tools for diverse applications.
  • The company provides a unique Virtual Head Unit for automotive OEMs with Arm collaboration.
  • Mapbox's Vision SDKs enable real-time road scene interpretation using device cameras.

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