Windows Systems Administrator
Posted on 7/19/2023
Global Relay

501-1,000 employees

Compliant electronic communications platform
Vancouver, BC, Canada
Experience Level
Desired Skills
IT & Security
  • Minimum 3-5 years of direct experience with Exchange and at least 5 years of overall experience in IT administration and advanced computer support
  • Technology infrastructure design, implementation and management including Microsoft Active Directory, DNS, DHCP, LDAP, MDT, and SCCM
  • Ability to monitor, test and analyze system activities to ensure maximum performance, efficiency, and availability
  • Ability to analyze system usage and plan for growth or increases in system capacity
  • Ability to identify and resolve problems affecting systems performance, efficiency, and availability in a timely manner
  • Ability to assess the need for any system reconfigurations (minor or significant)
  • Extensive knowledge of Microsoft Exchange including experience with mailbox server failover and cluster management
  • Extensive knowledge of Windows server, Active Directory, DNS, DHCP, DFS, DFS-R, File and Print Services, and GPO validation, management, and implementation
  • Knowledge of Microsoft Exchange PowerShell commands needed to manage Exchange features, roles, mailboxes, performance and troubleshooting
  • Comfortable with Microsoft Office applications including Microsoft Project and Visio with knowledge of Office Outlook features, configuration and troubleshooting
  • Experience with troubleshooting & resolving complex technical problems, writes reports and creates documentation processes and procedures
  • Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment
  • Comfortable working under pressure in a fast-paced environment
  • Excellent interpersonal and communication skills in both verbal and written English
  • Strong organization skill and initiatives
  • Resourcefulness in problem solving abilities
  • Knowledge of IP phone systems would be considered an asset
  • Microsoft MCSA, A+, or MTA certification would be considered an asset
  • The Windows Administrator - L2, is a key member of the Operations team and works closely with other System Administrators, Desktop, Security, and Cyber Security Operations Center teams
  • The Senior Windows Administrator is responsible for the design, management, and support of our Windows environments, with a focus on corporate services for Exchange, Active Directory, and desktop management (GPO, SCCM, MDT, MSI re-packaging)