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Support Specialist - English and Italian
Posted on 4/12/2022
INACTIVE
Locations
Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Writing
Requirements
  • Proficient English language skills
  • C1 Italian language ability or higher
  • Bachelor's degree or equivalent
  • Excellent communication skills
  • Ability to explain complex issues in an easy and understandable manner
  • Strong writing skills and great numeracy and IT skills
  • Strong attention to detail and analytical skills
  • Empathy and love for helping people
  • Driven, self-motivated and highly flexible team player
  • Self-learner, independent problem-solver
Responsibilities
  • Providing our users with an outstanding customer experience - it's part of our mission to make Revolut users feel secure whilst using our service
  • Providing excellent customer service via our in-app live chat, phone and email
  • Representing Revolut online at all times
  • Collaborating with other teams internationally to tackle any customers' issues
Desired Qualifications
  • Prior customer support experience
  • Multiple languages
Revolut

1,001-5,000 employees

Financial technology
Company Overview
Revolut's mission is to help their customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which they operate.
Benefits
  • You’ll get to work in one of the hottest and fastest growing tech startups in the world right now
  • We’ll arm you with all of the latest tech equipment
  • Competitive salary
  • Competitive 401(k) plan
  • Competitive vacation policy
  • Flexible work hours
Company Core Values
  • Think deeper
  • Never settle
  • Think deeper
  • Get it done
  • Deliver wow