Implementation Manager @ Fidelity National Information Services

Business & Strategy (2)
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Business & Strategy (2)

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

This is a new role working as an Implementation Manager for Retirement Information Technology projects. Need to have a strong Retirement Projects industry backgroun as well as experience in large, complex technology platform implementations involving the Integration of dozens of applications. The ideal candidate will also be a proven leader. Leadership experience during organizational change and defining/rolling out new roles and responsibilities is a plus.

What you will be doing:

While acting as an implementation manager you will:

Identify and escalate project risks and issues to client and internal leadership
Working in partnership with the Project/Program Manager, will be responsible for the deliverables for all workstreams
Work with Solution Architects, Workstream Leads and PMO to define the organizational structure of the program/project
Identifying and tracking all cross-workstream dependencies
Lead the development of the “Go-Live” playbook and execution of the identified tasks, including mock conversions to validate the critical tasks
Defines and refines the role of Implementation Manager, including the accountabilities and responsibilities of the role as it relates to the broader implementation team.
Works with other members of Implementations/Conversions management team to establish division business strategies that align with corporate goals and objectives; effectively communicates strategies translating them into actionable items.
Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.
Employee relations: fosters and promotes cooperation and information sharing among team members; proactively addresses performance issues through appropriate Human Resources tools.
Uses knowledge of FIS’ conversion management principles and methodologies to identify, develop, and implement new processes, improve existing processes, and/or eliminate ineffective processes; holds teams accountable for compliance.
Uses financial and qualitative information and tools to effectively establish and manage budget and revenue goals.
Understands technical and functional concepts of FIS products including the interrelationships between products and technologies that support products.
Interacts directly with clients at a senior/executive management level, managing problem escalation and providing sales support.
Remains abreast of industry trends and technology standards.

What you will need:

7-10 years of recent experience in hands-on execution of banking, recordkeeping, trading, and related functions.
7-10 years of recent experience as a business/technical analyst, specializing in setting up and implementing functions within a recordkeeping system.
7-10 years of experience in the Retirement Industry, specifically within Digital Platforms, is required.
3-5 years of Leadership experience in a Professional Services environment preferably overseeing a Project Team
3-5 years of Implementations experience in a Professional Services environment.
Bachelor’s degree in business, management information systems or computer science or the equivalent combination of education, training, or work experience.
Requires strong organizational, team building, coaching and mentoring skills
Requires excellent business skills, financial industry knowledge, financial management and planning skills, long-term vision and executive presence

Added bonus if you have:

FIS Retirement Application Suite (Omni, Relius, etc.) experience highly preferred

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back
Competitive salary and benefits
No sponsorship available for this role
Please note, if you live within 50 miles of Jacksonville, Florida, you will be required to work a hybrid schedule.

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $140,890.00 - $236,690.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Implementation Manager

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