Senior Pricing Manager

Job Title: Senior Pricing Manager – Telematics  

Location: Leicester / London / Bexhill / - Hybrid 

Welcome to Hastings Direct – From our Group HR Director Pam Angel

We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture.

We provide insurance for over four million customers, but we know there’s even bigger opportunity out there – our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge.

We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company.

Pricing is more than just a number – it’s a strategic capability. At the heart of Hastings is deep risk insight – continually improving how we assess, segment and price risk through data and analytics.

Role overview 

The engine in any insurance company is working out the correct price we should charge to cover the claims costs we expect to have – and this role leads on that. Absolutely at the heart of our pricing strategy, you’ll be leading on the development of pricing strategies with a high level of accountability on making sure we get the mix of customer value with our own commercial ambitions right. 

A small but very mighty team, we get things done at speed and have the right processes and support within our team to allow us to do this. This is the place to be if you want to make change and see the impact. 

Accountabilities 

• Ownership of Telematics Underwriting (UW) Pricing strategies with responsibility for net price we deliver to the customer, with a view to creating equal balance between customer and company value (delivering against our pricing strategy) 

• Hands on development of our UW Pricing models using various data sets and techniques to deliver the optimal pricing outcome  

• Analyse large complex datasets to drive decision making that translates into commercial and customer value 

• Building and delivering robust MI and BI reporting to track key metrics and support trading and business decision making – allowing you to gain approval with our panel on your changes 

• Grounding all data and pricing decisions / practices in clear documented principles, as well as managing and developing processes that reduce the likelihood of errors occurring always with the customer in mind 

• Ensure the customer is always delivered with a price that is fair, justifiable and in-line with our governance and processes  

• Developing new solutions (such as machine learning algorithms) to automate processes where they could hadadditional value and reduce the need for manual intervention long-term 

• Desire to continue learning new modelling techniques / finding new data sources to ensure we stay ahead of our competitors 

Essential skills/experience: 

• Commercial awareness and an understanding of what makes a successful and profitable business 

• Ability to interact effectively with a wide variety of individuals, both technical and non-technical  

• Advanced programming language skill (This could be R, Phyton, SQL, Radar or any other coding-based language

• Experience of managing large datasets (storage, de-duping etc.) would be of great use

• Keen eye for detail 

• Strong numerical and analytical skills 

• Excellent communication skills and stakeholder management  

• The ability to work under pressure and prioritize accordingly 

• Ability to think strategically about long-term goals and balance short-term objective 

Desirable

• Understanding of the insurance market  

• Working with external partners  

• Knowledge of financial services regulation, for example FCA and TCF guidelines 

The interview process

Our interview process involves the below:

• Recruiter screening call

• Initial interview with hiring leader

• 2nd interview with Telematics Leaders

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our career's website

What we will give you: 

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.