US – Sales Development Representative
Acute & Payer
Posted on 9/18/2023

1,001-5,000 employees

Cloud-based healthcare software provider
Company Overview
PointClickCare's mission is to advance healthcare technology and make a meaningful impact on the lives of millions. The company is a market leader driving the transformation of healthcare vulnerable and complex populations through a broad, connected care network powered by deep insights with a commitment to value, outcomes and innovation.
Remote in USA
Experience Level
Desired Skills
Cold Calling
Customer Service
Market Research
Business & Strategy
Sales & Account Management
Customer Success & Support
  • Bachelor's Degree or equivalent experience
  • Customer service experience
  • Experience working in a team environment
  • Sales or fundraising experience
  • Strong communication skills
  • Proven ability to meet and exceed goals
  • Ability to communicate by e-mail and phone
  • Ability to overcome challenges or obstacles in the moment
  • Attention to detail
  • Develop strong content knowledge of the healthcare industry
  • Research potential prospects
  • Create a strategic outreach plan with Vice President of Sales to target prospective customers
  • Cold call and email to schedule meetings and conference calls
  • Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
  • Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
  • Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
  • Prepare background material and market research in preparation for all sales meetings and appointments
  • Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
  • Maintain internal database to track key performance metrics and sales and marketing activities
  • Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
  • Manage special projects as necessary