Servicenow Architect @ AHEAD

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

As a member of our internal IT team you will utilize your ServiceNow expertise and experience to architect, design, develop, and deploy solutions utilizing the ServiceNow platform. You will work with technical and business stakeholders and be responsible for reviewing and implementing solutions. You will drive a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality, owning the overall outcome of your projects. The ServiceNow Architect is an experienced subject matter expert and focuses on development and delivery of value added integration and consultative services in the area of Enterprise solutions, designing, deploying and integrating various product sets.

Responsibilities

Lead the architecture, design, and development of complex solutions
Analyze and transform business requirements into scalable integration solutions using the ServiceNow platform
Lead the creation of written deliverables
Lead demos and working sessions
Lead integration design sessions
Work to influence team members, broader internal team, and likely including senior management, to agree and accept new concepts, practices, and approaches
Obtain and maintain certifications with associated qualifications
Maintain expert level certifications
Identify and communicate opportunities
Contribute to projects/programs that may address future concepts, products, and technologies

Qualifications

Subject matter expert on the ServiceNow platform: ITOM, ITSM, PPM
Expert level development skills on the ServiceNow platform
Recognized expertise in own area within the organization
Demonstrate deep expertise across multiple technologies
Able to articulate trade-offs between architecture approaches
Strong skills integrating ServiceNow with third party tools
Strong presentation skills
Strong project and situational awareness
Strong communication skills
Strong attention to detail
Self-starter

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

We understand that you have a life outside of work. That’s why we offer paid time off, paid company holidays, and a great benefits program including maternity/paternity leave and much more!

Servicenow Architect

AHEAD

Responsibilities

Qualifications

6 month growth

1 year growth

2 year growth

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