Full-Time
Senior Teleoperations Lead
TSMG
51-200 employees
Collects diverse datasets for AI development
No salary listed
Bristol, UK
In Person
On-site in Bristol; no remote work.
 AI & Machine Learning (1) |
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- Previous experience leading operational teams
- Strong communication and organizational skills
- Experience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations
- Ability to work in fast-paced, technology-driven environments
- Lead and coordinate teleoperations teams across multiple shifts
- Manage daily staffing and operational coverage
- Support onboarding, training, and mentoring of new operators
- Promote compliance with safety and operational procedures
- Monitor operational KPIs and productivity metrics
- Ensure delivery against quality and performance targets
- Coordinate robot deployment schedules and operational readiness
- Manage incident escalation and resolution processes
- Serve as the primary operational contact for internal and external stakeholders
- Collaborate with engineering, product, and project management teams
- Prepare operational reports and performance summaries
- Support customer-facing robotics programs and deployments
- Experience supporting robotics, AI, AV/ADAS, drone, or automation programs
- Experience managing distributed or shift-based teams
- Technical background in engineering, operations, or industrial environments
TSMG provides end-to-end data collection services for tech companies, with a strong presence in Europe and North America. It supports Fortune 500 clients by recruiting and logistics management to gather large, diverse, and accurate datasets that power AI systems. The company handles all phases of a project—from finding and managing high-performing teams to coordinating on-the-ground data collection—tailoring solutions to each client’s needs. Unlike firms that only offer a single service, TSMG combines recruitment, project management, and logistical support to deliver comprehensive data collection workflows. The goal is to help clients improve AI intelligence by delivering reliable, high-quality data at scale.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Warsaw, Poland
Founded
2018
Get referred to TSMG
See people who can refer or advise you
Simplify's Take
What believers are saying
- TSMG's 2026 website cites rapid kickoff-tranche delivery within two weeks.
- July 2026 postings in Madrid, Geneva, Winnipeg, and Washington show active demand.
- Conversational AI and in-situ imagery projects align with 2026 demand for training data.
What critics are saying
- A Fortune-100 technology customer concentration ties revenue to one buyer's budget and strategy.
- Its contractor-heavy model faces wage pressure, scheduling failures, and quality drift across geographies.
- Autonomous-vehicle field projects expose TSMG to safety, liability, and regulatory shutdowns.
What makes TSMG unique
- TSMG runs end-to-end data programs, from recruiting through secure delivery, across continents.
- Its 2026 site touts >95% acceptance on a Fortune-100 multilingual image dataset.
- TSMG spans field collection, AV testing, and speech data, unlike single-service vendors.
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Benefits
Remote Work Options
Flexible Work Hours
Paid Vacation
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Mental Health Support
Phone/Internet Stipend
Home Office Stipend
Conference Attendance Budget
Professional Development Budget
Family Planning Benefits
Fertility Treatment Support