Full-Time

Director of Product Management Enterprise

Trackforce

Trackforce

201-500 employees

Software to manage physical security operations

No salary listed

Remote in USA + 1 more

More locations: Montreal, QC, Canada

Hybrid

Hybrid in Montreal (3 days on-site); US remote option.

Category
Product
Required Skills
Data Lake
Agile
REST APIs

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Requirements
  • 10+ years of product management experience in B2B SaaS or enterprise software
  • 5+ years leading and developing product managers
  • Demonstrated track record of building and shipping enterprise-grade platforms (APIs, integrations, multi-tenant architecture)
  • Experience with enterprise sales cycles ($100K+ ACV) and direct engagement with C-level security buyers
  • Strong technical fluency — comfortable with API design, data architecture, and platform strategy
  • Experience with dual-track agile, continuous discovery, and rapid experimentation
  • Consulting background or experience working with Fortune 500 stakeholders is a strong plus
Responsibilities
  • Define and execute the enterprise product strategy: GRC Cartridges, MCP service layer, alarm triage, and corporate security platform
  • Own the enterprise go-to-market product narrative — position Trackforce as the embedded security intelligence layer inside Fortune 2000 SOCs
  • Lead Customer Advisory Board engagement — translate enterprise buyer needs into validated product bets
  • Drive the 'Explore' side of the Defend/Expand/Explore strategic framework (20% of roadmap capacity)
  • Manage and develop 2-3 Product Managers: PM Command Center, PM Enterprise/GRC, and Senior Product Manager Platform & APIs
  • Evaluate team members against clear deliverables and success criteria during test periods
  • Hire and onboard new Product Managers as the enterprise portfolio grows
  • Establish dual-track agile practices across the enterprise product team
  • Own enterprise MVP delivery within 6-week timeboxes — scope shrinks to fit, deadlines never move
  • Drive the MCP integration platform — the open service layer that lets customers connect their own AI/SIEM/SOAR tools
  • Partner with engineering to deliver the Cross-Platform Data Lake and unified API
  • Own enterprise P&L awareness — tie every roadmap investment to measurable revenue and expansion outcomes
  • Engage directly with Fortune 500 security directors and CISOs to drive enterprise deal cycles
  • Partner with Sales on enterprise cross-sell ($8M identified opportunity)
  • Collaborate with VP Product on quarterly ring-fence reviews — adjust Defend/Explore split based on NRR
  • Report on enterprise roadmap progress, risks, and trade-offs to executive leadership
Desired Qualifications
  • Domain experience in physical security, corporate security technology, or adjacent verticals
  • Experience at a private equity-backed or high-growth SaaS company navigating multi-product portfolio consolidation
  • MBA or advanced degree
  • Experience building open platform / integration marketplace products
  • Familiarity with Governance, Risk, and Compliance workflows

Trackforce provides software to manage physical security operations. Its GuardTek platform connects security guards in the field with managers via web and mobile apps, handling scheduling, incident reporting, payroll, and billing. The company expanded by acquiring Silvertrac in 2020 and TrackTik in 2022, creating the world’s largest security workforce management provider by combining leading platforms into one suite. Its goal is to give security organizations worldwide a scalable, unified solution that improves efficiency, transparency, and control over operations.

Company Size

201-500

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

$7.4M

Headquarters

San Diego, California

Founded

2000

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Simplify Jobs

Simplify's Take

What believers are saying

  • Scott Kaine became CEO on January 12, 2026, sharpening global expansion.
  • ReportPro AI launched in October 2025, cutting incident-report review time and rewrites.
  • Trackforce’s 2025 benchmark report found 47% of providers still lack AI tools.

What critics are saying

  • Anees Khan sued Trackforce and K1 in November 2024 over unpaid commissions.
  • Trackforce’s 2022 TrackTik merger still creates integration debt across workflows, data, and sales.
  • Motorola Solutions, Genetec, and bundled PSA suites squeeze standalone security software margins.

What makes Trackforce unique

  • Trackforce unifies guard scheduling, dispatch, incident reporting, payroll, and billing.
  • TrackTik Command Center and Scylla integrate AI detection directly into guard workflows.
  • Trackforce serves security operators end-to-end, not just single-point reporting software.

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Benefits

Hybrid Work Options

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Health Insurance

Dental Insurance

Wellness Program

Mental Health Support

Life Insurance

Disability Insurance

Employee Referral Bonus

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

2%

2 year growth

0%
Endeavor Business Media
Jan 12th, 2026
Trackforce Appoints Scott Kaine as CEO to Lead Global Growth

Trackforce appoints Scott Kaine as CEO to lead global growth. Trackforce has named security industry veteran Scott Kaine as CEO as the company looks to accelerate global expansion and advance its physical security technology strategy. Trackforce has named Scott Kaine as its Chief Executive Officer. Kaine's appointment begins what Trackforce described in an announcement as the next phase of the company's global expansion and innovation efforts. Based in San Diego, the firm said Kaine will lead as organizations increasingly seek modern technology-driven solutions to secure people and assets in complex environments. The Board of Directors extended thanks to outgoing CEO Byron McDuffie, who will remain with the company as a strategic advisor. During his time as CEO, Trackforce built what the company called a world-class technology foundation and established itself as an innovator in the physical security space. With that foundation in place, Trackforce said it is positioned to capture rising demand for integrated security operations. Kaine is a security and technology executive with experience scaling high-growth companies. His previous roles include CEO of Cyveillance and Delta Risk and senior leadership positions at Motorola Solutions. Kaine also began his career as an intelligence officer in the U.S. Army. In a statement included in the announcement, Kaine said Trackforce is addressing critical challenges in the physical security space and that demand for modern security technology is reaching a tipping point. He added that he looks forward to working with the Trackforce team and its customers to expand its impact worldwide. Trackforce said its appointment of Kaine reflects its focus on advancing its presence in the physical security market through expanded innovation and customer engagement.

TrackTik
Sep 30th, 2025
Human Resources Visionary Danielle Tabor Joins Trackforce as Chief People Officer

Human resources visionary Danielle Tabor joins Trackforce as Chief People Officer. Bringing Nearly Two Decades of Expertise in People Operations to the Forefront of Security Workforce Management SAN DIEGO, CA - August 1, 2024 - Trackforce, a frontrunner in security workforce management solutions, is excited to announce that Danielle Tabor has taken the helm as the new Chief People Officer. Bringing close to 20 years of dedicated experience in people operations, Tabor steps into her role primed to enhance the company's people strategy and culture, further solidifying Trackforce's position as an incubator of top industry talent. Before joining the dynamic team at Trackforce, Tabor distinguished herself at Emburse, climbing the ranks from Director to Vice President of Employee Success, eventually rising to the position of Chief People Officer. Her esteemed advisory position with the Chief People Officer at ELMO Software further honed her proficiency in upgrading people operations to unprecedented levels. Tabor's academic achievements, including a Bachelor's degree from Clark University and advanced HR management credentials from Northeastern University, provide the perfect complement to her extensive career in human resources. "Danielle is a beacon of strategic vision in the human resources arena, and we couldn't be more thrilled to welcome her aboard as our Chief People Officer," said Byron McDuffee, CEO of Trackforce. "Her proven track record of fostering an empowering and inclusive workplace culture aligns with our core values and our dedication to innovation and exceptional service. Danielle's leadership will be instrumental in our continued growth and success." Tabor comments on her new role, "I am delighted to join Trackforce during this exciting period of growth. It's an honor to lead the charge in nurturing an engaging and inclusive workplace culture that not only attracts but retains and develops the best of the industry. I look forward to empowering our team to reach their full potential, aligning closely with Trackforce's visionary goals." For more information about how Trackforce is redefining security workforce management through its innovative solutions and expert team, visit https://www.trackforce.com/ About Trackforce Trackforce is a leading provider of physical security management software solutions. With a focus on innovation and customer satisfaction, Trackforce empowers security professionals worldwide with world-class web and mobile services designed to streamline security operations. For more information, visit https://www.trackforce.com/

Help Net Security
Sep 26th, 2025
Trackforce upgrades TrackTik with AI-powered incident reporting capabilities

Trackforce has launched ReportPro AI within its TrackTik platform, an enhancement to incident reporting designed for guards, supervisors, and compliance teams.

SourceSecurity.com
Aug 14th, 2025
Trackforce expands global security solutions reach

Trackforce, a pioneer in security workforce management software, announced it was named one of America's fastest-growing companies on the annual prestigious Inc. 5000 list.

Trackforce
Jun 25th, 2025
James Benum Appointed Chief Strategy and Growth Officer at Trackforce

SOUTHLAKE, TX - Trackforce, a global leader in security workforce management software, is pleased to announce the appointment of James Benum as Chief Strategy and Growth Officer (CSGO), effective immediately.