Principal Associate – Recruiting Operations Team Lead

Recruiting: VA - Richmond, United States of America, Richmond, Virginia

Principal Associate, Recruiting Operations Team Lead

Capital One’s Students and Grads (S&G) Recruiting team is at the forefront of attracting, sourcing, and developing future leaders. We aspire to provide a best-in-class experience for candidates, hiring teams, program associates, and business partners, and have a ton of fun along the way. Our culture and people are integral to our growth and success, where innovation is rewarded and you can learn from talented coworkers. 

The ideal candidate will have proven experience in leading people and projects in a well-managed way. You should be excited about the opportunity to influence strategic decisions using a data-backed approach. We are looking for team-players who are solution and detail oriented, are comfortable working in ambiguity, and have excellent communication and influencing skills. 

As a Recruiting Operations Principal Associate, you will oversee a team that supports systems based recruiting processes for our Students and Grads recruiting teams, organize and drive high priority projects, identify and prioritize process improvements within S&G Tech and across the Students and Grads organization. This associate will also build relationships with diverse stakeholder groups, learn how to effectively manage cross-functional projects, solve complex problems, and help to scale learnings and solutions for sustainable growth. You will do this by bringing structure to operations initiatives, driving critical work forward, making connections, communicating progress, removing impediments, and ultimately helping promote well managed recruiting operations.

General Responsibilities:

• Lead a team of 3-4 PC and Associate level operations talent in support of systems based processes for the S&G recruiting organization

• Deliver high impact strategic and horizontal initiatives for the Students and Grads Recruiting Operations Team

• Make recommendations for positive impact opportunities to prioritize that will help advance the long term mission and vision of building a sustainable and scalable organization

• Liaison between critical TASS partners to promote efficiency in workflow

• Support standardization and simplification of our S&G Recruiting Processes

• Dive into process problem statements, generate recommendations and accountable next steps

• Directly own meeting agendas, brainstorm topics and facilitate meetings for assigned projects; along with managing actions, takeaways, and risks from project meetings

• Look ahead and identify potential obstacles, deadlines or problems that may be coming and actively own and drive solutions/ actions to help mitigate

• Partner with the S&G Recruiting Ops LT to optimize operational efficiency across all aspects of Student and Grad Tech, eLOB (Enterprise Line of Business) Recruiting teams

• Oversee and capitalize efficiency usage of our technology stack (Workday, CodeSignal, etc.), work with HR Product partners to automate manual processes

• Leverage data fluency to promote well managed operations and upscale the development of our associates

We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 1 year of experience in Google Suite products

Preferred Qualifications:

• At least 1 year of people leadership experience

• At least 2 years of project management experience 

• At least 2 years of process management experience

• Experience interpreting metrics, trends, and survey data to drive decisions

• At least 2 years of full life cycle recruitment experience with full lifecycle recruiting 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).