Full-Time

Logistics Coordinator

Day & Ross

Day & Ross

Cross-border logistics and transportation services

No salary listed

Simonds Parish, NB, Canada

Hybrid

Category
Operations & Logistics (1)
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
Requirements
  • Post secondary education, preferably in business, transportation, supply chain and logistics management is considered an asset.
  • Professional Industry Certifications such as SCMP, CITT and CTB will be considered an asset.
  • Previous experience in transportation, freight brokerage and 3PL (third party logistics) is strongly preferred.
  • A suitable combination of post secondary education and transportation experience may be considered.
  • Exceptional customer service and relationship management skills.
  • Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience.
  • Strong aptitude and skills with computers, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word.
  • Experience with AS400 and Mercury Gate an asset.
  • Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly.
  • Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment; appropriate sense of urgency.
  • Ability to work independently and to collaborate with others to meet customer expectations.
  • Ability to work flexible hours to meet customer needs both locally and internationally.
  • Able to work with little supervision
Responsibilities
  • Receive, review, and process booking information from customers in order to identify and confirm appropriate routes, and verify service requirements.
  • Documentation completion including proofing, approval & submission of Load Tenders & BOL.
  • Understand the wide array of capabilities and scheduled of designated carriers and make appropriate matches to customer requirements.
  • Understand transportation and industry market conditions throughout North America; seasonal vs. non-seasonal and communicate with the entire team issues that could impact operations as a whole.
  • Strong understanding of the trucking industry and knowledge of customs bond, customs documentation for transborder movements.
  • Maintain strong relationships, demonstrate consistent, positive energy with all internal and external stakeholders.
  • Experience in Transportation, over the road and intermodal.
  • Coordinate carrier bookings, following throughout the duration of the order, and communicating with the customer on shipment status.
  • Responsible for the timely, accurate and appropriate escalation of issues.
  • Work with carriers, dispatchers, managers, and customers in order to quickly resolve issues in the most efficient manner.
  • Experience in Transportation Software (Mercury Gate, Truck Mate, AS400)
  • Other related duties as may be required.
Desired Qualifications
  • Professional Industry Certifications such as SCMP, CITT and CTB will be considered an asset.
  • Experience in AS400 and Mercury Gate an asset.

Day & Ross provides transportation and logistics services across Canada and the US, handling cross-border freight for a range of clients. It coordinates pickups and manages end-to-end freight moves using technology for real-time visibility, with a Fredericton Business Agility Hub that helps integrate new tech, and a workforce of drivers, owner-operators, and staff. The company differentiates itself through personalized customer service, tight pickup coordination, cross-border capabilities, and technology-driven visibility backed by a large, stable team. Its goal is to deliver dependable, efficient transportation that creates value for customers while supporting community and strong logistics and customer care.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Hartland, Canada

Founded

1950

Simplify Jobs

Simplify's Take

What believers are saying

  • McCain's frozen food distribution network creates captive logistics demand across North America.
  • Automotive sector recovery post-2026 could restore General Motors and tier-one supplier contracts.
  • Business Agility Hub technology investments improve operational efficiency and driver retention long-term.

What critics are saying

  • Lost General Motors contract triggered 149 US layoffs; customer concentration risk remains acute.
  • McCain ownership exposes Day & Ross to frozen food sector contraction and divestiture pressure.
  • Unionized competitors capture displaced drivers; non-union workforce attrition accelerates revenue decline.

What makes Day & Ross unique

  • McCain Foods ownership provides stable capital and global food industry customer relationships.
  • Cross-border LTL/TL capabilities span US and Canada with dedicated automotive logistics expertise.
  • Integrated logistics suite includes freight, dedicated services, supply chain, and e-commerce solutions.

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Company News

WCPO
Mar 30th, 2026
Hamilton transportation company to lay off 100 employees.

Hamilton transportation company to lay off 100 employees. By: Eric Schwartzberg | Journal-News Posted 12:09 PM, Mar 30, 2026 HAMILTON, Ohio - A Canadian-based transportation company is laying off 149 employees, the majority of them at its Butler County location. Day & Ross USA, which is based in New Brunswick, will cut 100 jobs from its site at 3560 Symmes Road in Hamilton, effective May 30, the company said in a Worker Adjustment and Retraining Notification, or WARN, filed with the state last Wednesday. At the Butler County facility, the majority of the layoffs will affect drivers (54) and dock workers (36). The remaining positions affected are dispatchers and dock leads (two each), plus administrative assistant, driver manager, inbound dock manager, operations coordinator, operations supervisor and senior operations manager (one each). Thirty-two layoffs will come from the company's facility in Livonia, Michigan, while the remaining cuts will be carried out in Indiana (6), Kentucky (6), Tennessee (3) and West Virginia (2), according to the WARN notice. Day & Ross started in 1950 and was bought by McCain Foods in 1966. It is now owned entirely by McCain, the world's largest manufacturer of frozen french fries and potato products. The company opened its Symmes Road location in 2000 and hired workers who had lost their jobs when the previous company there, Dedicated Logistics Inc., shut down after General Motors chose a different shipping company. Day & Ross has no union, the company said in the notice. Employees who are laid off will not be able to move into other jobs at the company and will not receive severance pay, it said. The company said it will provide information on how employees can access unemployment insurance benefits and available services, including job placement assistance, retraining programs or counseling. Asked in the WARN form what actions the company took to mitigate the impact of the employment loss, Day & Ross said, "Contract negotiation with our customer over calendar year 2025 while customer took business out to bid" and "New contract ultimately awarded elsewhere impacting our current workforce." More local news: