Full-Time
Operations Manager
Stars and Strikes
Bowling, arcade, and entertainment venues
No salary listed
Smyrna, TN, USA
In Person
Category
 Food Service & Hospitality (1) |
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Required Skills
Customer Service
Requirements
- 1-2 years of management experience.
- Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays.
Responsibilities
- Create an exciting and fun atmosphere to ensure a great experience for guests and team members.
- Assist in hiring, training, coaching, developing, scheduling, and evaluating team members.
- Adhere to core standards, human resources policies, training, and safety requirements.
- Drive best practices through the organization and lead process improvement.
- Address service or customer issues of an operational nature.
- Oversee daily operations across food and beverage, bowling, and arcade businesses.
- Assist the General Manager and Assistant General Manager in staffing and training team members and overseeing operations and guest experience.
Desired Qualifications
- Experience in hospitality and/or food and beverage is a plus.
Stars and Strikes is an operator of family-entertainment venues. Its locations combine bowling, arcade games, laser tag and other attractions with restaurants, bars, parties, and group events. The company serves families, social groups, schools, businesses, and local communities. Venue teams coordinate guest service, food and beverage, attractions, equipment, events, sales, and facility operations. Central functions support marketing, technology, training, finance, human resources, and location development.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A