INACTIVE

Full-Time

Carrier Product Manager

Posted on 4/16/2024

EasyPost

201-500 employees

API for streamlined multi-carrier shipping solutions

Data & Analytics

Consumer Goods

Compensation Overview

$50Monthly

+ Equity + 401(k) match + Work from home stipend + Flexible work schedule + Paid time off + Collaborative culture + Unlimited growth opportunities

Mid, Senior

Remote in USA

Required Skills

Sales

Communications

Marketing

Requirements

Bachelor’s Degree in Computer Science or software engineering background
5+ years of related experience
Required: carrier experience - US regional carriers specifically
Foreign post such as Canada Post, Royal Mail, Australia Post added bonus
Supply chain and/or logistics experience in SaaS
Experience defining vision and strategy for a technical product
Experience going through a full product cycle, integrating customer feedback into product requirements and driving prioritization
Experience presenting to leadership, participating in the sales cycle, and handling sensitive customer escalations
3+ years of experience as a software developer or having developers as customers
Experience working with APIs, SDKs, developer experience, and white label experiences
Exceptional written and verbal communication skills with both technical and non-technical audiences

Responsibilities

Lead the creation of clear and actionable product requirements and specifications
Manage numerous projects from inception through launch including Go-To-Market coordination of training, marketing, pricing/billing, & legal
Build, evangelize, and execute a shared vision & strategy for internal and external developer experiences
Perform market assessments to keep abreast of the latest in the industry in order to benchmark and identify gaps
Understand internal and external developer personas, discover user needs and pain points, and translate into detailed and actionable product requirements
Drive product development with multiple teams of world-class engineers, designers, and program managers
Identify cross-ownership with partner teams and drive cross-org product efforts
Define and analyze metrics to measure progress towards success
Ability to self-manage and act with autonomy
Own, manage and prioritize the backlog of features and bugs based on ROI and dependencies with other product managers, development teams and business stakeholders

Founded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses, from garage startups to the Fortune 500. Shipping, now more than ever, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and complex shipping industry has always been a challenge. EasyPost solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for all. Our team is rapidly growing, and this is the perfect time to get on board. Join us, and help build the shipping infrastructure of the future.

About the role:

The primary responsibilities of the Product Manager III will be to make it easy for developers across all of our customer segments to understand, use, debug, and get help with our broad suite of shipping APIs, as well as increase developer productivity within our carrier engineering org. Through your analysis, developer interviews, and internal feedback, the Product Manager III will drive a product roadmap that will delight our customer’s developers and scale our carrier platform. The role will work across many teams, from Engineering to Customer Support to Business Development, and will have the opportunity to make a huge impact on our developer community and our business.

What you will do:

o Lead the creation of clear and actionable product requirements and specifications that can be communicated to Engineering and Program Management team

o Manage numerous projects from inception through launch including Go-To-Market coordination of training, marketing, pricing/billing, & legal.

o Build, evangelize, and execute a shared vision & strategy for internal and external developer experiences.

o Experience building and driving a roadmap, based in customer needs, with a clear path to incremental delivery

o Advocate for features that will help drive the business strategy and vision.

o Perform market assessments to keep abreast of the latest in the industry in order to benchmark and identify gaps.

o Understand internal and external developer personas, discover user needs and pain points, and translate into detailed and actionable product requirements

o Drive product development with multiple teams of world-class engineers, designers, and program managers.

o Identify cross-ownership with partner teams and drive cross-org product efforts

o Define and analyze metrics to measure progress towards success.

o Ability to self-manage and act with autonomy

o Own, manage and prioritize the backlog of features and bugs based on ROI and dependencies with other product managers, development teams and business stakeholders.

About you:

o Bachelor’s Degree in Computer Science or software engineering background required

o 5+ years of related experience, master’s degree and 3+ years of related experience, or equivalent related work experience.

o Required: carrier experience - US regional carriers specifically. Foreign post such as Canada Post, Royal Mail, Australia Post added bonus.

o Bonus: Supply chain and/or logistics experience in SaaS

o Experience defining vision and strategy for a technical product

o Experience going through a full product cycle, integrating customer feedback into product requirements and driving prioritization

o Experience presenting to leadership, participating in the sales cycle, and handling sensitive customer escalations

o 3+ years of experience as a software developer or having developers as customers

o Experience working with APIs, SDKs, developer experience, and white label experiences

o A strong understanding of the developer community and a love of developer products and tools

o Experience driving impact through cross-functional leadership

o Exceptional written and verbal communication skills with both technical and non-technical audiences

o Get-stuff-done attitude, great positive energy, and thrive in a fast paced environment

o Influential communication skills.

What We Offer:

o Comprehensive medical, dental, vision, and life insurance

o Competitive compensation package and equity

o 401(k) match

o Monthly work from home stipend of $50 net

o Flexible work schedule and paid time off

o Collaborative culture with a supportive team

o A great place to work with unlimited growth opportunities

o The opportunity to make massive contributions at a hyper-growth company

o Make an impact on a product helping ship millions of packages per day

Data Privacy Notice for Job Applicants:

For information on personal data processing, please see our Privacy Policy: https://www.easypost.com/privacy

"EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law."

To be considered for this position, you must be authorized and based in the United States.

EasyPost

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Website

View Company Profile

EasyPost offers a comprehensive Shipping API with multi-carrier access, real-time tracking, address verification, and shipping insurance, as well as carbon neutral shipping technologies to reduce the environmental impact of shipments. Their technologies streamline shipping processes for eCommerce businesses through multi-carrier integration and data-backed optimization.

Company Stage

Series B

Total Funding

$107.1M

Headquarters

Lehi, Utah

Founded

2012

Growth & Insights

Headcount

6 month growth

↑ 15%

1 year growth

↑ 30%

2 year growth

↑ 55%

Benefits

Medical, dental, vision plans

Flexible time-off

Stock option opportunities

401(k) match

Cross-functional learning

Monthly virtual events

INACTIVE