Shipping Dispatcher

Your safety, health and well-being, and that of your colleagues and customers, matters to us. ​We operate in heavy industries where safety is the priority. And this is why everyone is expected ​to stop any unsafe behaviour – and why you can always count on our full support in doing so. Together, we are committed to a safe working environment for all of us.

Your responsibilities

• Plan, schedule, and dispatch outbound shipments, including truckloads, LTL, and international freight, ensuring compliance with all shipping regulations and customer requirements.
• Communicate proactively with carriers, warehouses, sales teams, and customers regarding shipment status, delivery schedules, and potential delays.
• Utilize and maintain transportation management systems (TMS) and related software to track shipments, generate shipping documentation, and manage inventory records.
• Investigate and resolve shipping discrepancies, damages, and other transportation issues, escalating complex matters to management when necessary.
• Prepare, review, and submit all required customs documentation accurately and on time for international shipments.
• Maintain accurate records of shipping activities, including dispatch logs, delivery confirmations, freight invoices, and related documentation.
• Partner with warehouse teams to ensure products are picked, packed, and loaded safely, accurately, and efficiently.
• Adhere to and promote FLSmidth Inc.'s safety policies and procedures across all shipping and transportation operations.
• Support continuous improvement initiatives aimed at enhancing shipping efficiency, service levels, and cost effectiveness.

Supervisory Responsibilities

The job has no supervisory responsibilities

What you bring

• 2-4 years’ experience in shipping, dispatch, or logistics coordination role, preferably within a manufacturing or heavy industrial environment
• Proficiency with Transportation Management Systems (TMS) and Enterprise Resource Planning (ERP) software
• Strong understanding of domestic and international shipping regulations, including Incoterms and customs requirements.
• Excellent communication, interpersonal, and problem-solving skills, with the ability to build effective working relationships across teams.
• Ability to thrive in a fast-paced environment while managing multiple priorities and meeting deadlines.
• Strong attention to detail with a focus on accuracy, efficiency, and quality.
• Proficient in Microsoft Office, including Word, Excel, and Outlook.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• While performing the duties of this job, the employee is regularly required to stand; use hands and fingers, hand to, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• The employee is frequently required to walk
• The employee must regularly lift and /or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• While performing the duties of this job, the employee is exposed to fumes and may at time be required to wear a respirator
• The employee will occasionally work at heights using the correct PPE
• The noise level in the work environment is one that is typically associated with a manufacturing facility

What we offer

• An equal opportunity employer committed to creating a diverse and inclusive workplace
• A global network of supportive colleagues and growth opportunities
• Work-life balance so you can focus on professional and personal priorities
• Competitive benefit package including health, disability, life, and voluntary insurance options
• Time to recharge through PTO, 10 annual holidays, and parental leave
• Retirement preparation with a 401(k) and company match
• And some extra help when you need it through our Employee Assistance Program

Candidates selected for an interview will be contacted through email.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.