Full-Time
Service Writer
Confirmed live in the last 24 hours
ASCO Equipment
201-500 employees
Sells and rents construction, agricultural equipment
Mid
Tyler, TX, USA
- 2+ years of experience as a heavy equipment service technician or service writer
- Ability to work in a fast-paced/high-volume dealership
- Detail-oriented, time management, and teamwork skills
- Excellent customer service and communication skills
- Proficient computer skills, and experience with G-Suite & other service programs
- Personal dedication to work safety and accountability
- Positively take ownership of customer experience
- Manage work orders: open, close, post time, enter notes and monitor progress
- Prepare accurate estimates for costs of repairs and present to customer
- Monitor and Manage accounts receivables
- Clearly and effectively communicate to customers, technicians and service manager
- Provide status updates on: work orders, troubleshooting, technician progress & general questions
- Monitor phones for field technician and customer calls
- Various other administrative duties
ASCO Equipment operates in the sale, rental, and servicing of construction, agricultural, and material handling equipment, representing top brands and providing extensive support. At ASCO Equipment, employees benefit from a knowledgeable and supportive team environment that focuses on maximizing equipment uptime—a crucial advantage in these industries. The company's commitment to maintaining a large and accessible parts inventory ensures that both the staff and customers have what they need when they need it, creating a dependable and efficient workplace.
Company Stage
N/A
Total Funding
N/A
Headquarters
Lubbock, Texas
Founded
1960