What You’ll Do

• Think thru and communicate concepts visually using techniques like journey mapping, storyboards and sketching, and light prototyping to communicate visual/interaction design concepts
• Collaborate with Product Management to define best-in-class customer and associate experience for key fulfillment initiatives.
• Responsible for the design process of product features and iterations, developing design solutions for new problems and improvements to existing features across multiple areas and applications (app and websites).
• Takes learnings from competitive analysis and identifies opportunities based on multiple data points: business strategy, customer needs and competitive learning.
• Uses research insights to address user needs and design solutions.
• Able to design and constructively critique effective experiences for end-users.
• Anticipates and invites feedback to improve work product and self with a constructive mindset
• Delivers competent design solutions. Solicits feedback from leadership and provides timely updates.
• Able to build on design language through insight-driven modifications and suggestions.
• Identifies opportunity for collaboration. Initiates conversations with product and tech teams to discuss ideas.

What You Know

• 5+ years of experience in one or more of the following areas: user experience, information architecture, or creative design.
• Internet and retail experience strongly preferred.
• A strong product design portfolio that demonstrates how you design to solve customer needs
• Advance in design and prototyping tools (eg. Figma)
• Usability and customer-focused design experience required.
• Passionate about building great user experiences and solving customer and business problems.
• Must be able to clearly communicate, sell, articulate and can advocate design rationale

Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Computer Applications, or related field.

Compensation Band

• $110- 120k per year