Server-Oliver and Bonacini

Job Description

Experience simple and soulful mountain dining in a stylish ski village setting in the upscale Westin Trillium House Hotel. Custom-built for mountain dining, special events and off site caterings anywhere in the Georgian Triangle. Offering an extensive breakfast, lunch and dinner selection, as well as some seriously indulgent culinary experiences!

Core Values:

• You are passionate and articulate about food and beverage 
• You value relentless innovation and kick-ass creativity
• You value positivity, honesty and respect 
• You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.
• You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective genius

The Day to Day:

• You’re a pro at first impressions and welcome each guest warmly and with enthusiasm
• You’re aware of your surroundings and offer a helping hand to all guests whenever needed
• You’re enthusiastic about our offerings and share your menu knowledgeable in order to make  best recommendations
• You value organization and structure and utilize seat-specific ordering so to not auction food when it is delivered to the table
• You’re accurate and precise when entering information into the POS system ensuring communications are clear for the BOH team
• You able to respond promptly and courteously to any guest request or concern
• You take pride in your work space and monitor the cleanliness of section
• You keenly follow all food safety standards and systems
• You love to go above and beyond for special requests or celebration and take food preferences and  guest allergies seriously
• Other duties as assigned or required

Qualifications

• At least 2 years serving experience in a similar environment
• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task
• Strong oral and written communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum