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Service Monitor Machine Learning Engineer- Anti Fraud
Posted on 6/2/2022
INACTIVE
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Apache Spark
AWS
Data Science
Data Structures & Algorithms
SQL
Tensorflow
Python
Requirements
  • 5+ years of relevant experience
  • Strong data manipulation skills including SQL and Python
  • Strong fundamentals in statistics, and sensitive to data
  • Practical experience with machine learning algorithms
  • Demonstrated problem-solving mindset and high sense of responsibility with analytical skills and attention to detail
  • Ability and willingness to be on-call in some weekends and holidays (taking turns with the rest of the team) to support Service-Monitor systems
Responsibilities
  • Develop, maintain, deploy service quality monitors and related report jobs, and support team members in China on their monitors and reports for zoom services
  • Work with team members to build an AIOps system
  • Communicate with Engineers/OPs to identify known characteristics of service quality incidents in Zoom's products side, and to proactively counter new service quality incidents cases
  • Extract and process real-time and batch data of Zoom services for data exploration, aggregation, and validation. Analyze emerging service quality incidents using historical data and help improve services quality monitors
  • Investigate and respond to urgent internal requests to resolve ad-hoc services quality monitors related issues
  • Communicate with Engineers/OPs to investigate services quality monitors' alerts
Desired Qualifications
  • Knowledge of MLOps frameworks such as TensorFlow Extended, Kubeflow, or MLFlow
  • Proficient in leveraging Spark or Flink to create and manipulate data pipelines in an AWS big data environment
Zoom is a video conferencing platform.
Company mission
Zoom is a video conferencing platform.