Full-Time

Referral Coordinator

Deadline 11/24/27
Vista Community Clinic

Vista Community Clinic

201-500 employees

Provides primary care and health services.

Compensation Overview

$21 - $23/hr

Oceanside, CA, USA

In Person

Category
Administrative & Executive Assistance (1)
Requirements
  • High school graduate or equivalent
  • Minimum two years' experience in a medical, social service setting or related field
  • Bilingual English/Spanish
  • Familiar with medical, social service and health insurance terminology
  • Ability to type and enter data with a high degree of accuracy
  • Excellent verbal and written skills necessary for communication with patients/clients, clinicians and other staff
Responsibilities
  • Responsible for the coordination, processing, obtaining prior authorizations, and requesting reports for a variety of referrals requested by VCC clinicians.
  • Collaborate with others to ensure successful tracking and completion of referrals.
  • Complete all associated paperwork
  • Organize all necessary information from the patient medical record to accurately complete the referral authorization
  • Verify insurance information and check eligibility (through phone or insurance portals) as needed for referral purposes
  • Submit all appropriate information for referral including cover letters, pertinent progress notes, imaging or labs as related to the referral
  • Provide patients with referral information and instructions on how to contact specialist and schedule appointment
  • Act as liaison with referral providers and agencies
  • Document referral information in the Electronic Health Record using NextGen and HealthViewX (HVX)
  • Use referral tracking system to move the referral through the process of Not Started-Pending-Follow-up and Closed
  • Documenting progress in patient chart
  • Verify receipt of consult, diagnostic and other required reports
  • Be sure document is scanned into patient chart and forwarded to Clinician PAQ
  • Act as liaison with referral clinicians and agencies
  • Availability to take phone calls and respond to voicemail and Email in a timely manner
  • Keep phone and Skype status up-to-date
  • Interact directly with patients, providing excellent care to all
  • Remain objective and non-judgmental
  • Regularly assist patients by answering questions and resolving issues that may arise during the referral process
  • Document all communication
Desired Qualifications
  • Medical assistant certification or equivalent training
  • Familiarity with CPT an ICD codes
  • Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
  • Familiarity with Medical terminology and procedures and CPT and ICD codes
Vista Community Clinic

Vista Community Clinic

View

Vista Community Clinic provides affordable, high-quality health care to more than 55,000 residents in North San Diego County and Lake Elsinore, Riverside County. It offers primary care, pediatrics, prenatal and women’s health, optometry, dental care, chiropractic services, behavioral health, health education programs, and free health insurance enrollment services. The clinic operates as a NCQA Level 3 Patient-Centered Medical Home, coordinating care across specialties to keep services accessible and continuous. Its goal is to improve community health by expanding access to comprehensive, affordable care and enrollment assistance.

Company Size

201-500

Company Stage

Grant

Total Funding

$3.1M

Headquarters

null

Founded

1972

Simplify Jobs

Simplify's Take

What believers are saying

  • Oceanside pediatric dentistry site at 815 College Blvd expands reach to underserved families.
  • $700,000 school mental health grant enables integrated behavioral health partnerships.
  • Feeding San Diego decade-long partnership strengthens social determinants interventions.

What critics are saying

  • vistacommunityclinicsucks.org patient complaints erode trust, diverting to Santa Rosa rivals.
  • Dad's Club $3.5M grant ends 2029, forcing service cuts for 70,000 patients.
  • HCAI audits at Clinic #306370856 revoke license over HIV care non-compliance by 2028.

What makes Vista Community Clinic unique

  • NCQA Level 3 Patient-Centered Medical Home recognition sets VCC apart in quality care.
  • Dad's Club program uniquely supports fathers with $3.5M federal grant through 2029.
  • Fresh Start Surgical Gifts partnership provides free pediatric reconstructive surgeries.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account/Flexible Spending Account

401(k) Retirement Plan

Company News

Live Well San Diego
Apr 2nd, 2026
On a roll: how the City of Vista is prioritizing E-Bike Safety.

On a roll: how the City of Vista is prioritizing E-Bike Safety. Post Date: 04/02/2026 4:11 PM The City of Vista's Climate Action Plan (CAP) Program is responsible for progressing the City's 2021 CAP goals of reducing greenhouse gas emissions and improving the quality of life for all residents. Since 2021, the City of Vista has launched multiple programs as an effort to increase community engagement in the Tree Giveaway Program, Vista Green Business Network, and the E-Bike Safety Training and Rebate Program. With the increasing popularity of e-bikes and active transportation, it is essential that riders have the necessary knowledge and skills to ride safely, especially in Vista's complex transit landscape. From 2022 to 2024, the City of Vista experienced an increase in the number of accidents involving pedestrians and cyclists. In response to safety concerns throughout the community, the City of Vista launched its E-Bike Safety Training and Rebate Program in 2024. The educational training component of the program is funded in part by a grant from the California Office of Traffic Safety (OTS). This initiative promotes safe and sustainable transportation options while enhancing rider safety and reducing environmental impact. In partnership with the San Diego County Bicycle Coalition, the City offers three-hour city cycling classes, which consists of a classroom-style lesson on e-bikes and the rules of the road, behind-the-handlebars training, and a community ride. Eight city cycling lessons were hosted by the City of Vista from May to October 2025, with over 170 residents participating and over 200 helmets given away. The City of Vista also approved over 40 rebates for residents to increase access to e-bike ownership. "My 14-year-old son and I took the Vista E-Bike Safety Training last year," said Kristina Geno, City of Vista resident and Vista Unified School District parent. "While he needed the course to earn his school bike permit, I found it incredibly informative from a driver's perspective as well. The instructors were personable and shared their extensive knowledge along with valuable firsthand experience. I truly believe everyone would benefit from taking this class." The City of Vista is committed to promoting Live Well San Diego's vision of a safer and healthier region by increasing education, street safety awareness, and opportunities to participate in active transportation. The E-Bike Safety Training and Rebate Program has returned in 2026 due to a grant awarded by OTS. The City of Vista is grateful to partner with the San Diego Bicycle Coalition again, along with Vista Unified School District and Vista Community Clinic, to provide residents with the skills and resources to ride safely.

North Coast Current
Dec 30th, 2025
Vista Community Clinic receives $3.5M grant for Dad's Club program

Vista Community Clinic receives $3.5M grant for Dad's Club program. Vista Community Clinic has received a $3.5 million federal grant that will significantly expand its Dad's Club program, an initiative focused on supporting fathers and strengthening family stability across North San Diego County, the organization announced in November. The grant comes as Vista Community Clinic announced its new pediatric and family dentistry location in Oceanside last month as well. Funding for the Dad's Club, awarded over five years at $700,000 annually, will allow the nonprofit to grow the program's reach while building on work that already supports men navigating parenting, relationships and economic challenges. According to the clinic, the Dad's Club program focuses on strengthening family relationships through communication skills, parenting education and support aimed at helping fathers play more active and positive roles at home. Participants also receive guidance on conflict resolution and building financial stability. The program has been operating locally for several years. "This award is a recognition of the measurable difference Dad's Club has already made in our community," clinic CEO Fernando Sanudo said in a news release. He added that the funding will allow the program to reach more families and expand its long-term impact. "We've seen fathers come into the program struggling with communication and leave with stronger relationships, healthier parenting skills, and a renewed sense of confidence," he said. "This grant ensures that more families will share in that success." U.S. Rep. Mike Levin (D-49th District) also commented on the grant, noting that the investment will help strengthen families throughout the region and support long-term community stability. "Organizations like the Vista Community Clinic are leading the way in community health and family stability," Levin said in the news release. "Thanks to this $3.5 million federal grant, the clinic can continue its meaningful and necessary work of supporting dads in our community through the Dad's Club Program." At the same time, Vista Community Clinic announced its new pediatric and family dentistry site in Oceanside, located at 815 College Blvd. "We are thrilled to expand our dental services to the Oceanside community," Sanudo said in a November announcement. "This new site will allow us to reach even more families in our community and ensure that every child and adult, regardless of income or insurance status, has access to compassionate dental care in a welcoming environment." The clinic aims to offer care for children, adults and seniors. Services will include preventive dental care, exams, cleanings and restorative treatments, with a focus on access for families who may otherwise face barriers to care. "Dental care plays a vital role in overall health and well-being," said Dr. Rebecca Cornille, Vista Community Clinic's chief dental officer at VCC, said in the announcement. "Investing in this new site allows us to continue strengthening the health of our community and ensuring every patient has the opportunity to smile with confidence. We look forward to opening our doors as we expand access to high-quality, affordable care for families across North County." The Oceanside location joins the clinic's broader network serving more than 70,000 patients across North San Diego, Orange and Riverside counties. The organization operates multiple health centers and provides services ranging from primary care to behavioral health and wellness education. More information is available at vistacommunityclinic.org. This report was partially written using artificial intelligence, then edited and fact-checked against source material. View our AI policy on the About Us page.

The Vista Press
Apr 15th, 2025
Fresh Start Surgical Gifts Returns to Vista Community Clinic to Provide Free Medical Screenings for Children in Need

Fresh Start Surgical Gifts, a nonprofit organization dedicated to transforming the lives of children with physical deformities, partners with VCC to ensure that families in underserved communities have access to life-changing reconstructive surgeries and medical care - at no cost to them.

North County Daily Star
Mar 5th, 2025
Vista Community Clinic Expands Online Resources to Highlight Mobile Services

VISTA, CA - Vista Community Clinic (VCC) is excited to unveil its new online resource dedicated to its Mobile Care Services.

Northwest Arkansas Newspapers
Apr 16th, 2024
Community Clinics buys Community Physicians Group

GENTRY - Community Clinic, one of Northwest Arkansas's largest primary care providers, announced its recent acquisition of Community Physicians Group of Siloam Springs, which includes Gentry Medical Center.