T3 Onboarding and Education Instructional Designer

Build the Future with Us —EquipmentShare is Hiring a T3 Onboarding and Education Instructional Designer

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a T3 Onboarding and Education Instructional Designer and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The T3 Onboarding and Education Instructional Designer is responsible for designing, developing, and optimizing engaging, effective training content and learning experiences for internal T3 employees and customers. This role creates scalable educational resources from quick-reference guides to full training modules. It requires a strong blend of instructional design best practices, content development skills, and user empathy to support learning at scale across a technical and fast-changing platform.

Primary Responsibilities

• Design and develop instructional content (presentations, job aids, videos, tutorials, eLearning modules, assessments, etc.) to support onboarding, role-specific training, and T3 platform education.
• Develop and manage curricula and learning paths for various audiences.
• Develop microlearning assets, video tutorials, and walkthroughs.
• Collaborate with cross-functional stakeholders to translate complex technical concepts into clear, goal-oriented learning experiences tailored for non-technical audiences.
• Lead efforts that improve the learner experience, such as improved resource accessibility, visual design, or knowledge retention strategies.
• Establish standards, templates, and tone guidelines to ensure consistency across all educational content.
• Collaborate with the LMS coordinator to prepare content for delivery.
• Conduct learners need assessments and gap analysis to inform content development priorities and ensure training solutions align with business goals and user performance outcomes.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities
  
  

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Expert knowledge of instructional design principles, adult learning theory, and learning science fundamentals.
• Demonstrated ability to write, storyboard, and structure educational content for varied audiences and formats (self-paced, virtual, live, etc.).
• Proficiency with content development, creation, and editing tools (i.e., Canva, PowerPoint, Google Slides, Camtasia, Snagit, etc.)
• Ability to manage multiple projects simultaneously, balancing deadlines and stakeholder needs across departments.
• Collaborative mindset and comfort working cross-functionally with product, support, engineering, sales, and customer success teams.
• Customer- and learner-focused approach, with a passion for improving education and onboarding experiences through proactive feedback gathering and continuous content and process improvement aligned with user needs and business goals.

Education and Experience

• Associate degree or higher in Instructional Design, Education, Communication, or a related field preferred.
• At least 2 years in instructional design or training content development, preferably in a SaaS or technical platform.
• Exposure to LMS platforms and SCORM/xAPI standards is a plus, but not required.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.
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