Solutions Engineer

Who we are: First Street is the standard for Climate Risk Financial Modeling. We use transparent and peer-reviewed methodologies to calculate the past, present, and future climate risk for every property in the world. We started working with the world’s leading climate scientists to create groundbreaking, climate-adjusted, property specific models over 8 years ago and haven’t stopped.

Our mission: We exist to connect climate and financial risk.

Our data: We create physics-based, deterministic models of flooding, wildfire and hurricanes, and advanced statistical models of extreme heat, air quality, drought, hail, severe convective storms, winter storms, and more. All of this data is used to create property-level financial risk metrics and macroeconomic variables to quantify the impacts of climate, property by property.

Our customers: We empower governments at the highest levels to make smart regulations, asset owners and asset managers to make smart investment decisions, banks to assess loan portfolio risk, and corporations to understand exposure to their business. We are relied on every day by:

• Agencies ranging from the U.S. Department of Treasury to Fannie Mae

• Institutional investors like Norges Bank, Barings, Aegon, Nuveen and Blackstone

• The world's biggest banks such as Bank of America and Wells Fargo

We believe: With the right data, we can identify the problems, avoid bad investments, and implement solutions. This is why we have invested tens of millions of dollars into our science, data, people, and products and have raised tens of millions more to move even faster. Read more about our culture here and see what Climate Risk Financial Modeling is all about here.

Come join us and use your talents to change the world.

Team & Role Overview: We’re looking for a skilled financial markets solutioning expert to join First Street as part of our Solutions Engineering & Customer Success team. In this role, you will work closely with our product and science teams to bridge the gap between technical capability and client business needs.

This position requires a combination of deep experience in the asset owner and asset manager space, or at a SaaS company selling into these organizations, along with investment analysis expertise, a sales mindset, and a strong understanding of how climate model outputs are integrated into financial and investment decisions. Strong communication skills are essential, as you will support our account executives and customers as a trusted technical partner, translating our product into actionable business insights, guiding clients on adoption, and collaborating closely with our climate science, economics, product, and data teams to shape product requirements and ensure effective customer implementation.

You will report directly to the Director of Enterprise Solutions, working closely with the Head of EMEA & APAC as well as other teams to understand customer needs, provide technical support during the sales process, influence the evolution of our product roadmap, and ensure that our solutions are effectively developed and implemented to meet the requirements of asset owners and managers.

What you’ll do:

• Collaborate with account executives to understand customer business need / pain points, and provide technical support and analytical solutioning throughout the sales process

• Act as a subject matter expert for all internal and external stakeholders to help guide solutions in a way that will resonate with financial organizations

• Perform live demonstrations of the First Street Enterprise Suite software solution to showcase its capabilities in real time, working with account executives to tailor presentations and product demonstrations to address business needs and use cases, highlighting the value and capabilities of First Street’s solutions

• Prepare and validate datasets provided by clients, ensuring accuracy and consistency

• Assist in the preparation of proposals, RFP responses, and other technical sales materials

• Address technical questions related to data delivery mechanisms, API integrations, and data formats to ensure smooth and efficient implementation for customers

• Build sales materials with the support of our marketing team that translate our product capabilities into actionable business outcomes for asset owners and managers

• Work closely with First Street’s climate science, economics, data and software engineering teams to understand and effectively communicate the technical aspects of our products, as well as to provide feedback from customers that directly impact our roadmap

• Respond to customer inquiries regarding our data product, providing clear and detailed explanations of data fields, methodologies, and appropriate usage

• Develop and maintain strong relationships with key technical stakeholders at customer organizations

• Stay informed on industry trends, competitive landscape, and advancements in climate science and technology to effectively support the sales team

• Work with the climate implications team to draft research and reports that highlight the value of our data in a way that the press and financial industry would care about

• Travel as required to meet with customers and support sales efforts which would include representing First Street at public events

What you’ll need:

• 5+ years experience in financial organizations, with hands on experience of climate risk assessments, investment analysis and climate modeling.

• Established knowledge of real asset and public equity investments and how climate risk impacts these businesses.

• The ability to understand and communicate complex climate scenario & climate science concepts to technical and non-technical stakeholders

• Excellent communication and presentation skills, with the ability to build relationships and influence decision-makers

• Strong problem-solving skills and the ability to think critically and creatively

• Curiosity and willingness to learn about climate change and First Street’s product offerings

• Education minimum requirement: Bachelor’s degree in a relevant discipline or equivalent experience

What will make you stand out:

• Proficiency with CRM and other sales tooling.

• Fluency in a second language.

• Advanced financial credentials such as CFA, MBA, or equivalent certifications that underscore your expertise and commitment to excellence in the financial industry

• An analytical mindset with the ability to understand and communicate complex technical solutions

• Demonstrated success in supporting sales efforts and driving technical implementation

• Strong research skills and the ability to quickly gather and synthesize information about customer requirements and market trends

How we work:

• Impact: We only focus on things that move the needle

• Drive: We are driven by the role we play in connecting climate and financial risk

• Ownership: This is our company and we act accordingly

• Urgency: We move quickly because the world depends on it

• Resilience: We have a growth mindset in all that we do

What we offer:

• Competitive salary commensurate with experience

• Ownership interest in the company via Employee Stock Option Plan

• Tech startup environment

• Working on the world’s biggest issue with other passionate professionals

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.