Full-Time
Healthcare Virtual Assistant
US
Posted on 11/7/2025
Wing Assistant
1,001-5,000 employees
Subscription-based virtual assistant services for businesses
Compensation Overview
$3k - $5k/mo
Remote in USA
Remote
 Administrative & Executive Assistance (1) |
|---|
- Bachelor's degree in medical fields or the pharmaceutical-related industry
- At least 3 years experience as a Medical Virtual Assistant
- Excellent English communication skills both written and verbal (At least C1 level)
- Solid understanding of medical terminologies and practices
- Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
- Understanding of healthcare privacy regulations
- Strong interpersonal skills
- Solid organizational & time management skills with keen attention to details
- Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
- Able to work on a graveyard shift
- USB Headset with Noise Cancellation feature
- Working Webcam
- Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps wired connection
- Backup Internet Service Speed: at least 10 Mbps
- Manage prior authorizations and related administrative paperwork
- Document new patient and referral intake
- Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers
- Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
- Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation
- Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional
- Assist in analyzing healthcare data, preparing reports, and maintaining records
- Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality
- Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician
- Ad hoc tasks
- experience in Psychiatry or Psychiatric Clinic strongly preferred
Wing Assistant provides virtual assistant services for businesses, offering dedicated virtual assistants that work remotely on a full-time or part-time basis through a subscription model. Clients hire VAs who handle administrative tasks such as invoicing, payment tracking, and expense recording, while gaining complimentary access to the Wing Task Workspace App for communication, task management, file sharing, and screen recording. The service works by assigning a dedicated VA and, if needed, a Customer Success Manager plus thorough training for assistants to ensure consistent quality. This differentiates Wing Assistant through a strong emphasis on customer support and investment in VA training, with pricing tied to service level and hours required. The company’s goal is to help businesses run more efficiently by providing reliable, scalable administrative support via licensed remote assistants.
Company Size
1,001-5,000
Company Stage
Seed
Total Funding
$2.2M
Headquarters
Irvine, California
Founded
2018
Simplify's Take
What believers are saying
- Achieved $1.3M GSV in under one year post-launch, demonstrating strong market demand.
- Founder team from UCI with pandemic-driven pivot attracted $2.1M seed from tier-one VCs.
- Subscription model with $699–$7,999/month pricing captures diverse customer segments profitably.
What critics are saying
- AI automation platforms eliminate invoicing and expense tracking demand within 12–24 months.
- Agentic AI founders render human VAs obsolete as startups adopt zero-cost automation.
- Four-year funding drought since 2022 prevents AI integration while VC-backed competitors scale.
- BELAY and Time Etc capture vertical markets through superior domain expertise and budgets.
- Philippine VA providers undercut pricing by 50–70%, compressing margins or losing clients.
What makes Wing Assistant unique
- Managed marketplace model pairs VAs with dedicated CSMs and Wing Workspace App.
- 25+ specialized plans across sales, marketing, healthcare, real estate, e-commerce.
- Software-augmented VA service with expert-level assistants managing projects independently.
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Benefits
Performance Bonus
Job Security
Paid Training
Inclusive Culture
Upskilling Opportunities
Remote Work Options
Exceptionally Supportive Team
Opportunities for Career Growth
Company Social Events
Holiday & Overtime Pay
Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↑ 0%2 year growth
↓ -1%Wing Assistant, an Irvine, Calif. – based platform enabling companies to find remote talent for recurring work, raised $2.1m in seed funding. Backers included Surface Ventures, Brookstone Venture Capitaland UC BerkeleySkyDeck as well as angel investors. Co-founded by Karan Kanwar, CEO, Martin Gomez, COO, Saideep Gupta, CTO, and Roland Polzin, CMO, Wing Assistant provides business [] The post Wing Assistant Raises $2.1M in Seed Funding appeared first on FinSMEs.
Wing AI is partnering with KiwiBot to develop robotic delivery services.
Wing AI is partnering with KiwiBot to develop robotic delivery services.