Software Licensing Analyst/Business Analyst

Job Description

Job Purpose and Key Responsibilities:
The purpose of this job is to plan, execute, test/monitor, support and improve Quality and Compliance activities that enable and assure that End User Infrastructure Services (EIS) comply with EIS, IT and client Policies, Standards and Procedures.
This is in support of the Q&C goal to ensure that our EIS Projects and Services operate in a fit-for-purpose manner, and in compliance with relevant Laws & Regulations.

Accountability:
Software Asset Management
Validates client license compliance against software publisher terms and conditions.
Collate, analyze and produce report of global software license usage and ownership information provided by sites and businesses from self-audits.
Provide support to the Global Publisher Owners to ensure software compliance.
Produce global Software Utilization and Compliance Reports
Analyze existing, and create new, documentation where necessary.
Store and manage software license proof of ownership in the Global internal repository.
Provide technical and informational support to the Software License Compliance Audit Response Team.

Complexity:
Working within EIS and beyond (for some initiatives).

Basic Requirements:
Proven ability to work collaboratively, balancing the needs of different and potentially conflicting view-points to deliver mutually agreeable solutions.
Excellent organizational skills and a proven ability to plan and prioritize multiple workstreams/tasks.
Ability to communicate effectively at all levels, both written and oral. Experienced in communicating to and negotiating with stakeholders at different levels of seniority and with different professional, cultural and ethnic backgrounds.
Experience in IT - particularly in IT Infrastructure and IT Infrastructure applications, but also in more general Application Systems Development Lifecycle, Operational Support and Decommissioning.
Proven ability to deliver proactive, pragmatic Quality Assurance practices and deliverables within projects and services to drive practical yet compliant solutions using a mindset that strives for continuous improvement/simplification that retains Regulatory Compliance.
Knowledge of client Business Processes
Knowledge of Risk Management
Knowledge of the industry licensing models, agreements and their application to compliance,
Proficient in the use of the Microsoft Office products such as Excel, Word, Access, SharePoint,
Knowledge of asset inventory and asset management systems, specifically for Eracent, I:LA and Altiris.
Experience in IT, ideally in a Pharmaceutical environment.

Qualifications

Preferred qualifications:
Strong knowledge of the industry standard publishers, their product license (applications) and an understanding of their licensing agreements.
Knowledge in areas such as technology asset management services, software audits and license compliance.
Proven ability to work collaboratively, balancing the needs of different and potentially conflicting view-points to deliver mutually agreeable solutions,

Additional Information

For more information, please contact

Shobha Mishra

973-967-3440

Shobha.MishraATartechinfo.com