Laundry Attendant

Do you see yourself as a Laundry Attendant in our Housekeeping team here at InterContinental® Hotel Dubai Festival City?

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies.  Imagine working for a company that gives you Room to be yourself.  Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:

• Assists in sorting hotel and guest linen for washing.
• Ensures timely loading and unloading of machines.
• Assists in transferring linen and clothes between machines.
• Maintains proper temperature, pressure, and water level required as per the texture of the textile.
• Ensures machines and areas are kept free of lint and in proper order.
• Ensures general cleanliness of the entire laundry department.
• Attending all staff training meetings as directed by the superiors.
• Reports health or safety hazards to the Laundry Manager.
• Receives, sorts, counts, stores, and issues all F&B and room linen according to established procedures.
• Assists in inventory taking.
• Reports damages and loss of linen to supervisor and assists in repairing linen.
• Maintains linen room and equipment in proper state of cleanliness and repair.
• Maintains records of new linen, discard, and issues.
• Complies with Hotel’s health, safety, and hygiene policy and adheres to conduct personal grooming and hygiene standards.
• Ensures timely pressing of all items.
• Ensure all stains are removed, testing the chemicals before applying on the fabric, else inform the supervisor.
• Ensure all garments being pressed are in proper condition, else inform the supervisor, for suitable action to be taken.
• Ensure broken zippers, missing buttons are replaced, and mending is done if necessary.
• Advises superior of damages and loss of linen/uniform on regular basis.
• Establishes and maintains effective employee relations.
• Prepares guest pressing and dry cleaning as requested in accordance with the hotel’s presentation standard.
• Attended pre-coating and slugging.
• Sort articles for pressing into categories and performs pressing function including:
  • Using pressing equipment
  • Maintain chemical supplies
  • Check guest items on receipt for damage and record any findings
• Maintains dry cleaning equipment in good condition and ensures regular servicing.
• Maintains working area and equipment in proper state of cleanliness and repair.
• Reports guest complaints to superior immediately.
• Complete other responsibilities as assigned.

What we need from you:

• Good English command (speaking/reading/understanding/writing).

• Basic knowledge about how to operate different kinds of machines and chemicals.

• Ensures that your work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision.

• Recognizes different garments and has knowledge of how each one of them should be treated.

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family!