Full-Time
Senior Professional Services Project Manager
GitLab
1,001-5,000 employees
Unified DevOps platform for CI/CD
No salary listed
Remote in UK
Remote
Open to candidates based in the United Kingdom only.
 Business & Strategy (1) |
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- Experience managing complex information technology or software consulting projects for external customers from initiation through closure.
- Ability to manage project scope, schedules, resources, customer expectations, risks, issues, and multiple priorities while delivering concise executive-level status reports.
- Ability to build effective relationships with customer leaders, communicate with internal and external stakeholders, and manage escalations.
- Ability to identify and resolve project challenges, motivate advisory teams and contributors, and mediate conflicts.
- Experience supporting timely revenue recognition and executing change orders when needed.
- Knowledge of project management and technical delivery methods for software, including Project Management Institute methodologies, agile or Scrum, the software development lifecycle, and project management or agile tools such as GitLab.
- Manage large-scale commercial projects and executive stakeholder meetings and communications.
- Collaborate with GitLab Support, Engineering, and Product teams to resolve complex customer problems using GitLab technologies.
- Drive improvements to Professional Services project management tools, processes, procedures, and templates.
- Summarize key customer projects monthly and provide a summary for quarterly business reviews.
- Develop and manage delivery schedules, customer expectations, project scope, resources, status, risks, and issues for technical and consulting services.
- Manage customer escalations by coordinating with customers and GitLab stakeholders, including the executive team, Sales, and Technical Account Managers.
- Establish reliable, repeatable delivery processes, metrics, and operational procedures.
- Set and achieve forecast goals by aligning customers, Technical Architects, project engineers, partner consultants, and delivery partners.
- Enterprise customer and Professional Services experience is a plus.
GitLab provides a unified DevOps platform that brings together the tools needed for software development, including code hosting, collaboration, CI/CD, issue tracking, and security, all in one application. It works by offering a single subscription-based platform where teams can plan, write, test, review, and deploy code through automated pipelines, reducing the need to manage separate tools. This differs from many competitors that require using a collection of separate products; GitLab consolidates these capabilities into one integrated solution, helping teams work more efficiently. The company’s goal is to help organizations speed up software delivery and improve collaboration by simplifying the DevOps process and continuously updating the platform with new features and improvements.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2014
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Simplify's Take
What believers are saying
- GitLab 19.3 launched August 20, 2026, targeting regulated buyers with AI controls.
- Q1 FY2027 revenue hit $264.2 million, up 23% year over year.
- Forrester's August 2026 TEI study claims 400% ROI, strengthening enterprise upsell sales.
What critics are saying
- GitLab cut 14% of staff on June 2, 2026, signaling execution strain.
- GitHub and Microsoft bundle Copilot, Actions, and security, pressuring GitLab's premium pricing.
- Duo usage caps and credits pricing can trigger cost backlash and slower enterprise adoption.
What makes GitLab unique
- GitLab 19.3 unifies Duo Agent Platform, Secrets Manager, and SAST fixes in one workflow.
- GitLab Dedicated AI Gateway keeps agentic AI inside single-tenant, regulated environments.
- GitLab's open-core, single-application DevSecOps platform reduces tool sprawl across planning, code, security.
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Benefits
Spending Company Money
Equity Compensation
Life Insurance
Financial Wellness
Paid Time Off
Growth and Development Benefit
GitLab Contribute
Business Travel Accident Policy
Immigration
Employee Assistance Program
Incentives
All-Remote
Part-time contracts
Meal Train
Fertility & Family Planning
Parental Leave
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 1%2 year growth
↑ 1%GitLab has released version 19.3 and expanded its Duo Agent Platform, allowing enterprises to run agentic AI inside single-tenant environments whilst managing credentials across their software development lifecycle. The update enables regulated organisations to deploy AI and security workflows within strict audit boundaries through GitLab Dedicated environments. The move addresses compliance requirements for data-sensitive customers but introduces potential complexity and cost challenges as the company scales AI features. GitLab's investment case hinges on whether AI tools like Duo Agents can drive upgrades and usage amid intense competition and slowing customer growth. The company's narrative projects $1.5 billion revenue and $186.3 million earnings by 2029, requiring 15.3% yearly revenue growth.
GitLab has announced major updates to its agentic AI and enterprise security tools. The company introduced the GitLab Duo Agent Platform, designed for scalability, alongside a new Secrets Manager to centralize and protect credentials across software projects. The release includes automated vulnerability triage solutions aimed at streamlining security issue prioritization for regulated and data-sensitive enterprises. These features integrate into customers' existing workflows, targeting larger organizations requiring control, compliance, and scale. The updates align with GitLab's strategy of leveraging AI-driven platform features and integrated security to support upselling and recurring revenue. The US software company, valued at approximately $7.2 billion, serves customers across the US, Europe, and Asia Pacific with tools managing the software development lifecycle. Key indicators of success will include adoption rates among larger customers and revenue contribution from these new features.
GitLab's Chief Accounting Officer Simon Mundy sold 8,725 shares on 7 August 2026, according to a SEC Form 4 filing. The transaction was executed under a Rule 10b5-1 plan adopted more than 13 months prior, ensuring timing was determined by preset parameters rather than immediate market sentiment. Following the sale, Mundy maintains a direct stake of 105,332 shares, valued at $4.1 million as of 7 August 2026. GitLab maintains a market capitalisation of $6.9 billion, with trailing twelve-month revenue of $1.0 billion and a net income loss of $27.9 million. The San Francisco-based company develops a unified DevOps platform that enables organisations to manage software development through a single integrated application, generating revenue through subscription-based licensing.
GitLab shares have fallen 10.9% over the past six months, underperforming the S&P 500's 6.3% gain. The DevSecOps platform provider continues to show strong business fundamentals despite the stock decline. The company has demonstrated impressive growth, with revenue expanding at a 42.2% compound annual growth rate over the past five years. Its annual recurring revenue reached $1.00 billion in Q1, growing at an average of 24.9% year-on-year over the last four quarters. GitLab maintains an elite gross margin of 86.8%, one of the highest in the software sector. This reflects its asset-light business model and strong pricing power, allowing the company to invest heavily in product development and sales whilst maintaining profitability potential.
GitLab appointed Thomas Lloyd as Chief Business and Legal Officer, aligning executive leadership more closely with product, cloud partnerships, and legal oversight. The announcement follows a mixed performance period, with shares down 9.2% year to date and one-year total shareholder return down 28.63%. However, recent momentum shows improvement, with 30-day and 90-day returns of 23.68% and 46.91% respectively. The stock currently trades at $32.85, near the consensus fair value of $33.61, suggesting minimal upside. GitLab's price-to-sales ratio stands at 5.5x, higher than the US software industry average of 3.6x but below peer average of 6.7x. The company is expanding AI-driven capabilities across its DevSecOps platform, including the upcoming Duo Agent Platform with hybrid usage-based monetisation, aiming to capture growing demand for automation and developer productivity tools.