Full-Time
Project Manager
Digital Health
Nordic
Healthcare IT consulting and EHR implementations
No salary listed
Remote in Canada
Hybrid
Hybrid/telework; occasional travel up to 25%.
 Business & Strategy (1) |
|---|
- Bachelor's degree
- Minimum of 5 years of professional experience; experience in professional services or consulting is strongly preferred
- Excellent communication skills; bilingualism is required: French and English, spoken and written
- Experience broadly in the integration and implementation of hospital information system projects of medium to large size in the last 3 years
- Previous experience in the implementation, training or support of enterprise resource planning software is strongly preferred
- Experience in health systems interoperability is also strongly desired
- Extensive experience in stakeholder engagement with executives and steering committees – presenting project updates and business level
- Certification and experience in development, system administration, security administration and/or system configuration
- PMP certification and at least 5 years of experience in planning, tracking, controlling and closing full lifecycle projects
- Ability to balance urgent short-term needs with long-term strategic priorities
- Strength in interpersonal relationships, including ability to give feedback and to inspire and motivate others to succeed
- Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project deadlines
- Ability to quickly adapt to changes in the work environment and modify approach or method to succeed in leading change; reacts well under pressure
- Proficiency in Microsoft Office suite, computers, e-mail, correspondence and spreadsheets
- Must demonstrate and embody Nordic/Healthtech mottos
- Coordinate with interdisciplinary team members to ensure all parties meet project requirements, deadlines, and schedules
- Meet with project team members to identify and resolve issues
- Submit project deliverables and ensure they meet quality standards
- Prepare status reports by collecting, analyzing and summarizing relevant information
- Establish effective project communication plans and ensure their execution
- Establish good relationships with clients and other professionals
- Manage budgets and track costs
- Facilitate change requests to ensure all parties are informed of impacts on schedule and budget
- Coordinate development of user manuals, training materials and other documents needed to enable successful implementation and handover of the process or system to clients
- Identify and develop new opportunities with clients
- Obtain client acceptance of project deliverables
- Manage client satisfaction during the project transition period
- Conduct post-project evaluation and identify project successes and shortcomings
- Supervision of ERP projects
- Experience in the implementation, training or support of enterprise resource planning software is strongly preferred
- Experience in health systems interoperability is also strongly desired
- Occasional travel up to 25 percent of time
Nordic Consulting provides healthcare IT consulting that helps hospitals implement, optimize, and maintain electronic health record systems, with a focus on Epic and Infor. They deploy experienced consultants to client sites for projects ranging from large EHR implementations to targeted performance improvements, and offer advisory, professional, and managed services. They differentiate themselves by offering a one-stop path that combines deep healthcare IT expertise across advisory, project work, and ongoing support. Their goal is to help healthcare organizations run reliable, efficient, and compliant EHR environments that improve clinical and operational outcomes through a predictable, ongoing services model.
Company Size
N/A
Company Stage
Acquired
Total Funding
N/A
Headquarters
N/A
Founded
2010
Simplify's Take
What believers are saying
- Top KLAS ratings support 700+ clients amid labor shortages and financial pressures.
- Steve Eckert as Chief Growth Officer drives sales and partnerships since March 2025.
- Managed services and recurring revenue grow from 3,300 global employees.
What critics are saying
- Epic bundles free consulting, eroding 60-80% of Nordic's billable Epic hours in 6-12 months.
- ServiceNow's in-house teams cannibalize Nordic's ITSM partnership revenue in 3-6 months.
- CEO Costanzo's 2024 retirement and C-suite changes trigger consultant defections to Optum.
What makes Nordic unique
- Nordic specializes in Epic, Infor, and MEDITECH EHR implementations globally.
- Cloud Innovation Lab with Microsoft Azure and AWS accelerates digital transformation.
- Partnerships like ServiceNow and CHA embed AI analytics at point-of-care.
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Company News
Nordic named a top consulting firm of 2025 by The Consulting Report.
MADISON, Wis., May 29, 2025 /PRNewswire/ -- Nordic® today announced it has joined the ServiceNow Partner and Reseller Programs to expand the ServiceNow AI Platform, products, and services to healthcare organizations across the United States. With this partnership, Nordic will extend ServiceNow® IT Service Management (ITSM), IT Asset Management (ITAM), Human Resources Service Delivery (HRSD), Customer Service Management (CSM), and Strategic Portfolio Management (SPM) capabilities to help healthcare organizations drive operational excellence and streamline workflows across clinical and administrative domains
MADISON, Wis., May 15, 2025 /PRNewswire/ -- A new survey of U.S. healthcare executives by Nordic®, a global health and technology consulting company, and Modern Healthcare revealed gaps in foundational readiness for artificial intelligence (AI) at many organizations.Despite three-quarters of executives expressing confidence in their organization's AI readiness, the survey results highlight a stark disconnect between perception and reality. Only a quarter of respondents report having a well-established governance framework, with the remainder acknowledging the need to create or improve formal governance. Over half report being only somewhat or not at all capable of managing large datasets, and just 15% have easily scalable infrastructure for AI. Another major barrier to long-term success lies in the lack of employee training, with just 6% having a comprehensive AI educational program."The future of healthcare will require organizations to modernize their health systems and leverage technology to improve patient care and enhance operational efficiency," said Kevin Erdal, senior vice president of Transformation and Innovation Services at Nordic. "While many executives believe they are taking the right steps now to adopt AI, there are many components required for long-term success
MADISON, Wis., March 18, 2025 /PRNewswire/ -- Nordic®, a global health and technology consulting firm, announced today Steve Eckert has joined as the new chief growth officer. With industry expertise from healthcare operations in the provider setting and healthcare IT consulting management, Eckert brings a unique perspective to the executive team. In his role, he will help lead the company's growth strategy and execution, drive enduring client relationships, build new partnerships, and oversee sales, business development, and marketing to strengthen the Nordic brand
Experienced healthcare IT and consulting executive Steve Eckert joins Nordic as chief growth officer.