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Position Summary

This position will be the Product Owner (PO) for the Medicaid Claims intake products and initiatives. As product owner, this individual will connect with customers, stakeholders, business owners to identify problems and develop solutions. The PO will contribute to the product vision and product roadmap and collaborate with the Product Manager to ensure the voice of customer is at the forefront of the product solution. The PO will also collaborate with the IT agile team to manage and prioritize the Team Backlog and support in delivering value to the business stakeholders.

A SAFe® Product Owner is responsible for managing the Team Backlog and all its dependencies. The product owner is responsible for managing and optimizing the product backlog to maximize the value of the product. The product owner’s responsibility is to develop and communicate the product goal, create, and clearly communicate product backlog items, and order the backlog to maximize business value.

Product Owner is pivotal in maximizing the value of products. Responsibilities include understanding business requirements, defining product features, and prioritizing the product backlog to align with organizational goals. Collaborating with various growth and technology partners along with the product delivery team, they drive business value in line with industry standards. Leveraging extensive knowledge of claim processing products, they guide roadmaps and vision, fostering continual improvement. The Product Owner manages the product backlog, ensuring expected outcomes are delivered by collaborating with product delivery and engineering teams.

Primary duties and responsibilities

• Define and communicate the long-term vision and strategy for the Medicaid EDI Gateway product within organization.
• Align the platform’s capabilities with the organizational strategy, goals, and objective.
• Collaborate with various growth stakeholders, including business leaders, technology teams, and end-users, to gather and understand their requirements and pain points.
• Translate business needs into actionable product features and user stories.
• Create and maintain a prioritized backlog of features, enhancements, and bug fixes based on business value and urgency. 
• Continuously refine and adjust the backlog to respond to changing business priorities.
• Provide input on user interface design and functionality.
• Work closely with quality assurance teams to define acceptance criteria and ensure delivered features meet the required quality standards.
• Gather feedback from end-users and stakeholders to identify areas for improvement and enhancement.
• Use feedback to inform future iterations of the platform.
• Stay updated on industry best practices and compliance regulations.
• Manage the product backlog and validate customer needs and priorities.
• Manage release implementation schedule.
• Actively monitor the product implementation progress and provide visibility to the stakeholders.
• Apply problem solving techniques to resolve issues and perform regular risk management activities. Facilitate regular retrospectives with the project team.

Required Qualifications

• 2+ years of experience with Scrum/Agile methodologies or equivalent job experience.
• 2+ years of experience working with Rally, or equivalent, managing team backlog, project deliverables, priorities and status reporting.
• 2+ years of experience working as a Product Owner or in a Project Management role.

Preferred Qualifications

• Demonstrated ability to identify and proactively address issues impacting project team performance.
• Proven ability to effectively prioritize and allocate time across project assignments.
• Experience working with EDI X12 Transactions (837, 999, 277).
• Product owner certification from an accredited organization.

Education

• Bachelor’s degree or equivalent in Information Systems, Computer Science, or Delivery Management or equivalent combination of education and experience

Pay Range

The typical pay range for this role is:

$75,400.00 - $165,954.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 01/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.