Senior Adobe Experience Platform Technical Consultant

Position Overview
The Senior AEP Technical Consultant is a hands-on Adobe Experience Platform expert responsible for implementing, configuring, and validating end-to-end AEP solutions. This role brings the conceptual architecture to life by building schemas, datasets, connections, profiles, segments, triggers, and activation paths across RTCDP, AJO, and CJA.
You will work closely with Enterprise Architects, Adobe teams, and client stakeholders to design scalable data models, identity strategies, ingestion workflows, and activation frameworks that support real-world business use cases.
This is a highly technical, client-facing role that requires strong AEP expertise, a deep understanding of data ecosystems, and the ability to translate requirements into production-ready configurations.

Key Responsibilities
AEP Implementation & Configuration

• Configure and validate XDM schemas, datasets, identities, events, and Experience Data Models.
• Implement ingestion pipelines (batch and streaming) using sources, connectors, and APIs.
• Set up and verify identity resolution rules, identity graphs, and profile stitching logic.
• Build automated workflows from ingestion → profile → segmentation → activation.

Use Case Realization

• Translate conceptual use cases into technical implementation plans.
• Ensure AEP configurations align with RTCDP, AJO, and CJA downstream requirements.
• Map CRM, behavioral, transactional, and event data to XDM classes.
• Model B2B constructs: account hierarchies, lead attribution, buying groups, and opportunity structures.

Segmentation & Activation

• Build and optimize RTCDP segments (rule-based and audience-sharing).
• Configure destinations, data contracts, and activation methods.
• Ensure segment eligibility aligns with data volume, identity accuracy, and performance targets.

Data Quality & Governance

• Validate data integrity, ingestion success, schema alignment, and identity performance.
• Support consent management, data minimization, and governance rule creation.
• Work with engineering and QA teams to troubleshoot ingestion, mapping, and profile issues.

Collaboration & Delivery

• Work closely with Enterprise Architects to align solution designs with architectural frameworks.
• Partner with strategy, AJO, RTCDP, and CJA teams to ensure cross-solution interoperability.
• Provide hands-on configuration support across implementation sprints.
• Create documentation, runbooks, and client-facing technical deliverables

Required Skills & Experience
Platform Expertise

• Adobe Experience Platform (AEP)
• RTCDP, AJO, CJA
• Familiarity with AEM Assets for content metadata relationships

Data Expertise

• Ingestion pipelines (sources, transformations, APIs)
• Identity resolution & identity graph analysis
• Consent and governance processes
• Event modeling & mapping to XDM
• Destination configuration and validation

Solution Expertise

• End-to-end experience with: ingestion → profile → segmentation → activation → measurement
• Exposure to B2B structures (account hierarchy, lead mapping, opportunity-level data)

Preferred Additional Experience

• Hands-on SQL, Query Service, Data Distiller
• Cloud data platforms (Azure, AWS, GCP)
• Experience working in enterprise MarTech or CDP environments
• Strong client-facing and documentation skills

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: [email protected].

California applicants: Please click here for CCPA disclosures.