ConnectWise is the world’s leading software company dedicated to the success of IT Solution providers. As a company our vision is to power a thriving IT ecosystem that transforms what’s possible for SMBs. How we do this is by empowering IT solution providers with unmatched software, services, and community to achieve their most ambitious vision of success

ConnectWise provides a work environment where each colleague is valued for their perspectives, skills and talents, is treated respectfully, can communicate openly and is encouraged to develop to their full potential as a contributor to the success of the company and the communities we serve. We value our colleagues and offer a competitive benefits package including medical, retirement investment plans, flexible time away, community volunteer opportunities, master’s assistance program and colleague recognition programs.    

General Summary:

The Benefits and Compensation Specialist is responsible for administering and managing our colleagues’ benefits and retirement programs. This role works in partnership with cross-functional teams to provide our colleagues with guidance and support in all areas of benefits. 

Essential Duties and Responsibilities:

• Provides support to the Human Resources team, with a high attention to detail 
• Researches, analyzes, and documents findings
• May influence others within the Human Resources team through the explanation of facts, policies, and practices 
• Oversees and administers the benefits program including medical, dental, and vision insurance, 401(k) plan, flexible spending accounts, long and short-term disability, supplemental life insurance, accident and critical illness insurance, and the employee assistance program
• Provides support in areas of 401(k), payroll, workers’ compensation, FMLA, ADA, and OSHA recordkeeping
• Complies with provisions of COBRA, HIPAA, SOX, ERISA, and ACA and oversees mandated reporting to appropriate agencies
• Maintains knowledge of legal requirements and government regulations affecting human resources functions
• Ensures policies, procedures, and reporting are in compliance
• Maintains employee confidence and protects operations in keeping all data confidential
• Administers open enrollment for health and life insurance enrollments and changes and processes retirement applications
• Provides guidance, consultation, and assistance to managers, supervisors, and colleagues on coverage, suspension of benefits, dual coverage, loss of coverage, plan changes, enrollment requirements, etc.
• Assists in formal training sessions, orientations, and retirement seminars for colleagues concerning benefits programs and changes that occur
• Manages broker relationships
• Supports in identifying and implementing benefit trends to engage and motivate colleagues
• Conducts benefit plan non-discrimination testing
• Conducts annual benefits survey to ensure colleague engagement
• Evaluates the efficiency and value of current benefit programs and makes recommendations for improvement
• Reports on benefit utilization quarterly
• Oversees wellness program and wellness committee
• Leads, implements, and administers annual open enrollment through strong communication and ongoing support to colleagues

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work independently on projects and processes with general supervision
• Practical knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirement
• Proficient in Microsoft Office products
• Proficient in Human Resource Information Systems and payroll systems
• Strong analytical and communication skills
• Ability to build and deliver reports 
• Ability to maintain confidentiality 
• Strong knowledge of applicable state and federal regulations (ERISA, FMLA, Section 125, ACA, etc.)
• Ability to remain organized and prioritize work in a fast-paced environment
• Ability to consistently meet important deadlines
• Knowledge of benefit plan summary data with ability to translate plan summary information to define eligibility and enrollment rules

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 2+ years of relevant experience
• Required: Experience working with compensation
• Preferred: Experience with international benefits administration
• Preferred: Certified Employee Benefits Specialist (CEBS) certification

Working Conditions:

• Tampa, FL or Pittsburgh, PA
• 0-10% travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.