Field Service Engineer
Mid Atlantic
Posted on 3/29/2024
908 Devices

201-500 employees

Chemical and biochemical analysis with its simple handheld devices.
Company Overview
908 Devices is revolutionizing chemical and biochemical analysis with its simple handheld and desktop devices, addressing critical-to-life applications. The Company’s devices are used at the point of need to interrogate unknown and invisible materials and provide quick, actionable answers to directly address some of the most critical problems in life sciences research, bioprocessing, pharma/biopharma, forensics and adjacent markets. The Company is headquartered in the heart of Boston, where it designs and manufactures innovative products that bring together the power of mass spectrometry, microfluidic sampling and separations, software automation, and machine learning.
Data & Analytics
Hardware
Industrial & Manufacturing
Social Impact
Cybersecurity
Aerospace
Education
Consumer Goods

Company Stage

N/A

Total Funding

$185.2M

Founded

2012

Headquarters

Boston, Massachusetts

Growth & Insights
Headcount

6 month growth

4%

1 year growth

12%

2 year growth

25%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
CategoriesNew
Hardware Engineering
System Hardware Engineering
Requirements
  • Excellent technical communication and interpersonal skills
  • Professional demeanor
  • Laboratory sample handling skills
  • Experience with multifunction analytical analyzers, mass spectrometer, CE and/or LC systems
  • Experience with biologically oriented systems
  • Electronic tool/communication awareness for SaaS products, MS Office, etc.
  • Ability to work independently with minimal supervision
  • Bachelors degree in Chemistry, Biology, or a related field
  • Minimum of 2+ years in a service-oriented role
Responsibilities
  • Perform product installations, training, and service at customer sites
  • Provide post-sales customer support including troubleshooting and maintenance
  • Develop technical assistance and training documentation
  • Communicate with the Field Applications and Sales teams
  • Interface with Product Development teams