Full-Time

Department Manager

Posted on 9/9/2026

DH Pace

DH Pace

1,001-5,000 employees

Distributes door systems and services nationwide

No salary listed

Little Rock, AR, USA

In Person

Bachelor's

Category
Field Service
Required Skills
Microsoft Office
Management
Word/Pages/Docs
Excel/Numbers/Sheets
Microsoft Outlook

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Requirements
  • Prior management experience is preferred, or an equivalent combination of experience and education.
  • Excellent communication and organizational skills.
  • Mechanical aptitude.
  • Proficiency with Microsoft Office products, including Word, Excel, and Outlook, and experience using a computer in a general business environment.
  • A valid driver's license.
  • Successful completion of employment verifications, a background check, a drug screen, and a driving record check if applicable before hire.
Responsibilities
  • Manage the day-to-day operations of the residential service and installation department.
  • Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
  • Review workload and manpower to meet customer commitments in a cost-effective manner.
  • Ensure that projects are completed on time, below budget, and to the customer's satisfaction.
  • Review monthly financial and operational reports and work with front-line managers to develop action plans for improvement.
  • Improve the individual performance of the managed field force through daily, monthly, and yearly performance reviews.
  • Assist with hiring, training, and developing new employees.
Desired Qualifications
  • A bachelor's degree.

DH Pace provides door-related products and services for both new construction and existing facilities, operating under the Overhead Door Ribbon brand in many U.S. markets. It sells, installs, and maintains doors and related systems through divisions such as DH Pace Door Services, Systems Integration, Construction Services, and the DH Pace Facilities Group, with 24/7 emergency and preventive maintenance. The company partners with Overhead Door Corporation as an authorized distributor since 1926 and also offers services under its own DH Pace brands. Its goal is to improve safety, security, convenience, and aesthetics of buildings to benefit the people who use them, while serving customers, employees, shareholders, and communities.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Olathe, Kansas

Founded

1926

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Simplify Jobs

Simplify's Take

What believers are saying

  • DH Pace opened a Raleigh location on February 15, 2025, expanding North Carolina coverage.
  • It expanded in Florida on January 1, 2025, through Overhead Door Company of Tampa Bay.
  • Revelio counted 2,916 employees in 2026, showing stable staffing during expansion.

What critics are saying

  • The 2023 Eleventh Circuit trademark fight with OGD keeps DH Pace exposed to brand-enforcement costs.
  • BBB logged 16 complaints in three years, signaling recurring customer-service friction at headquarters.
  • If service quality slips, contractors like McCarthy and school districts can switch vendors quickly.

What makes DH Pace unique

  • Since 1926, DH Pace sells, installs, and services doors, docks, and security systems nationwide.
  • DH Pace combines local operating brands like Carolina Industrial Systems and Overhead Door Company.
  • Its government-contract footprint spans 26 Texas contracts across maintenance, construction, equipment, supplies, and technology.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Floating Holidays

401(k) Retirement Plan

Company paid: Life insurance

Short-term Disability

Long-term Disability