Full-Time

Director of Product Management

Cart and Checkout

GAP

GAP

10,001+ employees

Global apparel retailer with DTC brands

No salary listed

San Francisco, CA, USA + 1 more

More locations: United States

In Person

Bachelor's, Master's

Category
Product (1)
Required Skills
Product Management
A/B Testing
Data Analysis

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Requirements
  • A Bachelor's degree in Business, Computer Science, or a related field is required.
  • At least 9 years of product management experience in e-commerce, retail technology, or digital commerce is required.
  • At least 3 years of people leadership managing product managers is required.
  • Proven experience building and scaling cart and checkout experiences that measurably improved conversion rates, average order value, or funnel completion is required.
  • Strong technical acumen in e-commerce platform architecture and checkout funnel analytics is required.
  • Experience with cart upsell and cross-sell strategies, including product recommendations, add-on suggestions, and basket-building mechanics that increase average order value, is required.
  • Experience with promotions engines, discount application logic, and pricing transparency in multi-brand retail environments is required.
  • Understanding of checkout flow optimization, including address validation, order review design, and accelerated checkout patterns, is required.
  • Familiarity with loyalty program integration at the bag and checkout level, including benefit visibility, member pricing, and earning mechanics, is required.
  • Experience designing or optimizing co-branded credit card sign-up flows within e-commerce checkout is required.
  • Experience with checkout analytics platforms and funnel instrumentation is required.
Responsibilities
  • Define and execute product strategy for the shopping bag, checkout flow, and order confirmation across digital commerce platforms and brands.
  • Lead a team of product managers, owning product-area goals, delivery outcomes, and talent development across cart, checkout, and order confirmation surfaces.
  • Present product-level goals, progress updates, and escalations at Value Stream Performance Reviews.
  • Own cross-functional dependencies with Discover and Choose, Lifecycle and Loyalty, and Post-Purchase.
  • Drive cart and bag strategy, including upsell and cross-sell recommendations, product suggestions, and cart engagement features.
  • Advance promotions and pricing visibility within the cart, including discount application, loyalty benefits, and final pricing.
  • Optimize the checkout flow, including address entry, order review, and the path to order confirmation.
  • Contribute to quarterly strategy planning by translating checkout conversion trends, competitive intelligence, and customer behavior into strategic product direction.
  • Champion data-driven experimentation through A/B testing, feature flagging, and analytics-driven iteration.
  • Drive Gap credit cardholder acquisition at the point of purchase by designing and optimizing card sign-up entry points within the bag and checkout experience.
Desired Qualifications
  • An MBA or advanced degree is preferred.

Gap Inc. is a global apparel retailer that designs, manufactures, and sells clothing and accessories through its family of brands, including Gap, Banana Republic, Old Navy, and Athleta. It serves customers worldwide via a network of physical stores and online platforms, operating mainly on a direct-to-consumer model. Products are sold across casual wear, activewear, and professional attire, with a focus on sustainability and ethical practices across the supply chain. What sets Gap Inc. apart from competitors is its mission-driven approach emphasizing environmental sustainability, diversity, and inclusion, combined with a diverse brand portfolio and omnichannel presence that coordinates in-store and online shopping experiences. The company aims to meet evolving market needs while upholding its values, growing its brands, and expanding its responsible, ethical business practices for employees, customers, and communities.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1969

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 Gap net sales rose 1% to $3.5 billion.
  • The July 16, 2026 Hailey Jean launch sold out quickly across channels.
  • Gap’s June 2026 AI marketing stack with Google Cloud and Zeta targets faster conversion.

What critics are saying

  • Athleta logged its sixth straight same-store sales decline in Q1 2026.
  • Old Navy’s women’s dress launch missed targets, exposing fragile merchandising execution in 2026.
  • A renewed BODEQUALITY securities fight already reached the Second Circuit once; reputational overhang persists.

What makes GAP unique

  • Richard Dickson revived Gap’s cultural relevance with Hailey Bieber denim, July 2026.
  • Gap’s brand portfolio spans Old Navy, Banana Republic, Athleta, and Gap, diversifying demand.
  • The July 2026 $2.2 billion ABL extension proves lender confidence in cash-generating assets.

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Benefits

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

5%

1 year growth

5%

2 year growth

5%
AdSoda
Aug 21st, 2026
Navigating the wake: how CMO shifts redefine campaign operations.

Navigating the wake: how CMO shifts redefine campaign operations. Leadership changes in top marketing roles aren't just boardroom news - they signal significant shifts for ad ops and campaign management. Discover how to build operational resilience and adapt your creative, media, and tech strategies when a new vision takes hold. The news cycles in digital marketing often spotlight leadership appointments and departures - a flurry of CMOs on the move across global brands. While these announcements typically dominate industry headlines, for ad ops managers, media planners, and marketing technologists, they represent far more than executive reshuffles. These strategic shifts invariably cascade down, fundamentally reshaping campaign objectives, creative briefs, media strategies, and even the underlying technology infrastructure you depend on. The real tension isn't just who is in charge, but how swiftly and effectively your campaign operations can adapt to their new vision. Consider a long-standing CMO's departure, like Klarna's David Sandström, or a new strategic hire, such as Justin Breton joining Gap Inc. to drive 'Fashiontainment' content. These aren't isolated events. They signal evolving brand directions, new market priorities, or a significant re-evaluation of the marketing stack. For those on the front lines of campaign execution, this translates into immediate, tangible demands: fresh creative guidelines, altered media mix requirements, updated performance KPIs, or a pivot to entirely new content formats. The agility of your campaign operations platform becomes paramount here, as you're tasked with translating high-level strategy into actionable, measurable campaigns with minimal friction. Translating strategic shifts into operational execution. When a new vision takes hold, the immediate impact is often felt in creative development and asset management. Gap's move into 'Fashiontainment,' for instance, demands a sophisticated approach to managing diverse content - from short-form video to interactive experiences - across myriad platforms. This isn't just about housing assets; it's about maintaining brand consistency and compliance at scale. Effective campaign metadata management becomes non-negotiable. Without robust systems, tracking versions, usage rights, and performance attributes for these new content types can quickly devolve into chaos. A new CMO might also usher in stricter brand guidelines or an entirely new messaging framework, requiring a complete overhaul of existing creative workflows and a rapid adaptation of your naming convention software to ensure everything from image files to landing page URLs adheres to the new standard. Agility in media planning and tech adoption. Beyond creative, leadership changes often instigate a re-evaluation of media strategy and the underlying martech ecosystem. A new CMO at a brand like Albertsons or Vuori might bring a fresh perspective on audience targeting, a push into nascent channels, or a demand for deeper data integration. This directly impacts your media planning software, requiring the flexibility to model new scenarios, forecast performance across novel platforms, and reallocate budgets on the fly. Furthermore, adapting to new strategic directives frequently means navigating evolving ad platform requirements or integrating new point solutions into your existing stack. Robust campaign QA software becomes critical to ensure that every ad creative, landing page, and tracking pixel is compliant, functional, and aligned with the new strategic imperatives - especially when rapid deployment is key. Your ad operations platform must be the central nervous system, capable of absorbing these changes and pushing them through the entire campaign lifecycle efficiently. This constant state of strategic flux underscores the immense pressure on ad ops teams. This is precisely where a dedicated campaign operations platform like AdSoda.io becomes indispensable. It's not merely a repository; it's an agile framework designed to centralize creative asset management, streamline media planning workflows, enforce rigorous naming conventions, and automate campaign activation across diverse ad platforms. By providing a single source of truth for all campaign elements - from initial brief to final reporting - AdSoda helps teams adapt swiftly to leadership-driven shifts. Imagine quickly updating hundreds of campaign elements to reflect new brand messaging, or rapidly re-configuring your media buys to align with a revised channel strategy. AdSoda empowers your team to execute these pivots with precision and confidence, minimizing manual errors and maximizing speed to market. The reality of marketing leadership is one of constant evolution. For digital marketing and ad ops professionals, staying ahead means more than just tracking executive moves; it means building operational resilience. Proactively auditing your current processes, investing in flexible martech solutions, and fostering a culture of adaptability within your team will be key. Your ability to quickly translate strategic shifts into flawless operational execution isn't just a competitive advantage - it's a foundational requirement for success in an ever-changing landscape. Equip your team with the tools and frameworks that allow them to not just react to change, but to proactively shape the next phase of campaign success.

Yahoo Finance
Aug 18th, 2026
Gap partners Iconic Brands Nordic for regional push.

Gap partners Iconic Brands Nordic for regional push. Shubhendu Vimal US apparel retailer Gap has agreed a partnership with Iconic Brands Nordic to grow its presence across the Nordic and Baltic markets. The rollout is set to take place in three stages. It will start with Gap launching on Boozt in Sweden, Denmark, Norway and Finland this month. This will be followed by the opening of Gap sections within Stockmann department stores in Finland, Estonia and Latvia. The third stage will see Gap open its first standalone store and e-commerce site in Estonia in September. Gap franchise and wholesale senior vice-president Facundo Ginobili said: "Its partnership with Iconic Brands Nordic reflects its long-term commitment to growing Gap in markets where Mestmaker & Petrey Wealth Advisors Inc see meaningful opportunity. "Together, we are bringing the Gap brand to life through storytelling, experiences, partnerships and omnichannel retail, creating modern, relevant ways for customers across the Nordic and Baltic regions to discover and engage with the brand." Founded in 2025 as a joint venture between Brandgate Group and Tristafan, Iconic Brands Nordic has the exclusive regional licence for Gap in the Nordic and Baltic markets. Iconic Brands Nordic CEO Kristjan Rajando added: "We are excited to introduce Gap to even more customers across the Nordic and Baltic markets. We believe Gap's iconic style and timeless essentials will resonate strongly across the region." Earlier this month, Gap also confirmed a partnership with Chalhoub Group to bring the Gap, Banana Republic and Athleta brands to the Gulf Cooperation Council (GCC) region. Under the agreement, Gap's brand strategy will be paired with Chalhoub Group's regional retail expertise, with the aim of offering customers an integrated shopping experience across channels and introducing the three brands to the market through a range of retail formats and activities. In June, the clothing retailer partnered with Google Cloud, Zeta Global and Publicis Sapient to build an AI-driven marketing platform across its brand portfolio. "Gap partners Iconic Brands Nordic for regional push" was originally created and published by Retail Insight Network, a GlobalData owned brand.

Yahoo Finance
Aug 6th, 2026
Gap Inc. partners with Chalhoub Group to expand Middle East presence

Gap Inc. has partnered with Dubai-based Chalhoub Group to expand its Gap, Banana Republic and Athleta brands across the Middle East. The partnership will launch through a phased omnichannel rollout, with online stores opening throughout the remainder of the year in the UAE, Saudi Arabia and Kuwait, followed by physical stores across the region in 2027. Chalhoub Group, which manages partnerships with brands including Dyson, Fendi and Sephora, will provide regional expertise to deliver localised customer experiences. The move reflects Gap Inc.'s continued global expansion strategy. In March, the company partnered with Fashionata to bring Gap to Australia. "This partnership allows us to expand in one of the world's most dynamic and fast-growing retail regions," said Eric Chan, Gap Inc.'s chief business and strategy officer.

AFEERA
Jul 28th, 2026
Gap Inc. opens creator program to employees.

Gap Inc. opens creator program to employees. 5 2 minutes read This audio is auto-generated. Please let afeera know if you have feedback. Dive brief: * Gap Inc. is enlisting employees to join its creator program to promote Old Navy, Gap, Athleta and Banana Republic, the apparel company said in a press release Wednesday. * The program is now open to applications from Gap Inc.'s corporate, distribution and store staff. The retailer will provide guidelines regarding its expectations for transparency, disclosure and brand standards. * Content opportunities span newsletters, social media channels, branded content, product storytelling and creator spotlights. Dive insight: By bringing its employees into the fold, Gap Inc. wants to build upon the growth its creator program has already seen. When Gap Inc. started the effort in October, the company offered it to creators aged 18 and over with at least 1,000 followers on a given social media platform. Since then, the program has reached nearly 154 million consumers across almost 30,000 posts, per the press release. "Our employees know our brands, products and customers better than anyone," Damon Berger, senior vice president of marketing shared services at Gap Inc., said in a statement. "By expanding this program to eligible employees across our offices, stores and distribution centers, we're giving them a way to become influencers - earning commission and product while sharing what they love and bringing our brands to life through authentic storytelling." Like Gap Inc., David's Bridal is also leaning into its staff to boost its customer base. In January, the bridal retailer launched its "David's Style Squad" ambassador program, which pays participants, including retail associates, between 5% and 15% in commission on net sales and offers select ambassadors 20% commission and other perks. As Gap works to grow its online presence, its namesake subsidiary has tapped celebrities to hype up its products in nostalgia-heavy ads. About a year ago, Gap debuted its denim ad featuring girl group Katseye dancing to "Milkshake" by Kelis. Earlier this month, the brand teamed up with Hailey Bieber to launch a limited-edition denim capsule collection, harkening back to the '90s with an ad featuring a boombox, a corded phone, a vintage desktop computer and a CRT TV. Gap also recently released a Happy Stripe capsule collection, which sparked controversy online, with shoppers and influencers decrying its polyester fabric and printed mirage loops. Still, the namesake brand is boosting company results. Gap Inc. reported a 1% increase in Q1 net sales to $3.5 billion, with its namesake brand growing at a higher rate than its sister brands. "What I would say is Gap is back on the forefront of the cultural conversation," Gap Inc. CEO Richard Dickson said during an earnings call in May. "It is clearly on a roll as an iconic American brand. We see significant runway ahead as we continue to build momentum through great product, great storytelling, and of course, great execution."

Global Cosmetics News
Jul 28th, 2026
Gap re-enters fragrance market with relaunched Gap Beauty brand.

Gap re-enters fragrance market with relaunched Gap Beauty brand. THE WHAT? Gap Inc. has launched Gap Beauty, marking its return to the fragrance category with a modernised collection of its iconic scents, repositioned to meet evolving consumer preferences and support the retailer's broader lifestyle strategy. THE DETAILS The launch reintroduces the brand's original fragrances - Dream, Grass, Heaven and Om - alongside a new fragrance, Harmony, with all five reformulated as long-lasting eau de parfums using contemporary ingredients and perfumery technologies. Developed in partnership with DSM-Firmenich perfumers, including Honorine Blanc, who created the original fragrances, the collection has been designed to reflect today's consumer preference for fragrance layering and scent wardrobes rather than a single signature fragrance. Gap said the relaunch forms the first step in its renewed beauty strategy, led by Head of Beauty Deb Redmond and Executive Director of Beauty John Demsey, as the company expands its presence in the beauty sector. THE WHY? The launch reflects continued investment by fashion retailers in the prestige and lifestyle beauty market, where fragrance offers opportunities to extend brand equity, increase consumer engagement and generate higher-margin revenue. It also highlights the growing demand for premium fragrance formats, personalised scent experiences and nostalgia-driven brand revivals.