Compliance Operations Analyst
Updated on 2/21/2024
Zip

501-1,000 employees

Online payment service
Company Overview
Zip Co is a digital financial services company that is redefining the payment industry by offering transparent and flexible payment options to millions of customers globally, thereby disrupting traditional credit models. The company's culture is centered around people-focused product innovation and financial well-being of its customers and merchants, which sets it apart from its competitors. With a strong presence in Australia, New Zealand, and the US, Zip Co is a leader in its industry, demonstrating its competitive advantage through its commitment to customer-centric services and merchant growth.
Financial Services

Company Stage

N/A

Total Funding

$1.1B

Founded

2013

Headquarters

Sydney, Australia

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-11%
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
SQL
Marketing
CategoriesNew
Operations & Logistics
Legal & Compliance
Requirements
  • 1+ years of compliance experience in a financial institution or consulting firm
  • Ability to comprehend and analyze US banking laws and regulations in areas of focus across the consumer, financial crime, and sanctions space
  • Strong understanding of consumer lending products such as personal loans, lines of credit, and credit cards
  • Proven track record showing ability to maintain high attention to detail while managing multiple assignments and competing priorities
  • Knowledge of operational processes and technologies utilized in banking, including loan servicing and collection, and payment processing
  • Excellent verbal communication and writing skills and ability to interact effectively as a member of a cross-functional team
Responsibilities
  • Complete daily tasks to support the Consumer and Financial Crimes Compliance functions
  • Execute compliance operational duties in accordance with the established procedures to provide ongoing support of compliance with applicable rules and regulations
  • Handle the development of quality control and quality assurance programs and program oversight
  • Develop policies and procedures, governance processes, reporting, and testing in the financial crime space
  • Conduct thorough marketing reviews to confirm compliance with applicable regulatory requirements and internal standards
  • Conduct validation of integrated merchant websites to ensure adherence to agreed upon standards
  • Conduct both triggered and proactive data-driven analysis and investigations into customer and merchant accounts
  • Collaborate with stakeholders to resolve bankruptcy, privacy, and SCRA requests
  • Assist in preparing deliverables and providing support for regulatory exams and/or internal audits
  • Support and provide quality oversight of global compliance operations teams in various compliance areas, including sanctions screening, PEP screening, customer onboarding, enhanced due diligence and transaction monitoring
  • Enhance existing processes in the consumer and financial crimes space, including tracking and reporting, while executing program oversight and quality assurance
  • Collaborate with and communicate complex regulatory requirements to internal partners and stakeholders, including merchant operations, account management, and customer experience teams
Desired Qualifications
  • Experience with monday.com
  • Experience with SQL